System Administrator (Ref 26273)

Responsibilities • Manage computing services and ensuring system availability and operational readiness. • Implement software upgrades, security patches, hotfixes, and system enhancements. • Set up and maintain user accounts, workstations, and desktop PCs, ensuring compliance with security policies on access control, encryption, and endpoint protection. • Prepare and configure systems to support disaster recovery exercises and business continuity activities. • Maintain IT security systems, documentation, SOPs, and configuration records in accordance with organisational and regulatory standards. • Oversee inventory management and asset configuration for workstations, desktop PCs, and related IT assets. • Handle Level 1, 2, and 3 support tasks, including troubleshooting incidents, resolving technical issues, and fulfilling service requests. • Liaise with external vendors and service partners to diagnose and resolve IT problems efficiently. • Support audit, compliance, and internal control initiatives, including system reviews and remediation activities. • Monitor system performance, logs, and alerts to proactively detect issues and maintain system stability. • Participate in system hardening initiatives and cybersecurity enhancement programmes. • Provide technical support for system deployments, upgrades, and project implementations. Requirements • Diploma in Computer Science or Information System. • Minimum 1 year of experience in system administration, handling & administration of windows 11 & desktop support. • Adaptable to changes with a positive attitude. • Ability to self-learn, acquire new skills and support new systems • Self-driven and team player. Licence no: 12C6060