Strategic Designer

📋 Description Lead customer journey and strategic discovery work across CAR Group’s marketplaces, combining Translate complex journeys and unmet needs into clear opportunity areas, recommendations and Lead priority discovery workstreams from problem framing and hypothesis development through Design lean experiments that assess customer desirability, business viability, technical and Partner with product, technology, data, commercial, operations and regional teams, facilitating Synthesise evidence into compelling recommendations, investment cases and pitches, helping 🎯 Requirements Experience in strategic design, service design, customer experience, product design or a related Experience navigating ambiguous, early-stage opportunities and taking work from research and Strong research and synthesis skills, with the ability to combine qualitative, quantitative and Hands-on capability in journey mapping, service blueprinting, concept development and prototyping. Strategic and commercial curiosity, with the ability to consider customer value, business impact Strong collaboration, facilitation and storytelling skills, with confidence using modern research 🎁 Benefits A place where you can move your career forward, where you’ll be continuously backed to make new We’re proud to be recognised as one of Australia’s Best Workplaces™ by Great Place to Work®, a The support of a highly engaged, high-performing team including a leadership team that you’ll 24 weeks paid parental leave for primary caregivers, four weeks paid secondary caregivers leave and