Storage and Backup Manager

With respect to technology knowledge · Ensures IT service availability and minimises the AIA’s business impact of IT service outages through the effective management. · Contributes to the improvement of user satisfaction with IT services by ensuring that the arrangements remain aligned with business needs and priorities and fit for purpose. Storage Infrastructure Management: · Deploy, configure and maintain of on-premises storage systems, including SAN, NAS, and hybrid solutions. · Monitor the performance, availability, and capacity of storage infrastructure. · Manage storage lifecycles, including upgrades, migrations, and decommissioning of legacy systems. Backup Infrastructure Management: · Perform day-to-day operations of data backup services, ensuring timely and accurate backups across the organization. · Manage backup tools and technologies, including but not limited to IBM TSM, VTL, DSI, and other enterprise-grade solutions Vendor and Technology Expertise: · Act as the 1st level support for enterprise storage platforms such as IBM FlashSystem, EMC PowerMax/PowerStore, Pure Storage FlashArray, and NetApp AFF systems. · Act as the 1st level support for enterprise data backup solutions such as IBM TSM / VTL, DSI. · Work with vendors for any major enhancement and updates. Disaster Recovery and Data Protection: · Implement robust backup, recovery, and disaster recovery solutions for on-premises storage systems & data backup systems. · Conduct regular testing and audits of disaster recovery processes. Performance Monitoring and Optimization: · Monitor system performance, identify bottlenecks, and implement optimization strategies. · Generate and analyze reports on utilization, performance, and incidents. Security and Compliance: · Work with security team to ensure systems are secure and compliant with organizational policies and regulatory requirements. · Implement access controls, encryption, and other security measures to protect sensitive data. Budget & Resource Management: · Assist to manage related budget. · Delivery of functional objectives within budget targets · Attainments of objectives and effectiveness of results. · Performance Scorecard. · Compliance and Audit Ratings. Expected communication channels including : · Multi-language (e.g. Cantonese, Mandarin and English) · Different time zone · Different culture Relevant Experience : · 5+ years of relevant experience · Hands on experience on position related technical components. OR · An equivalent combination of qualifications and relevant experience. Education : · Bachelor’s degree holder of unviersity on Information Technology or related discipline Technical Skills : · Deep knowledge of storage technology and data backup solutions · Familiarity with storage and backup management tools and software · Strong understanding of data protection, backup, and disaster recovery solutions. · Experience with hybrid cloud storage integrations and cloud-based backup solutions is a plus