Staff Software Engineer-Voice Connectivity

📋 Description Design, build, and operate the SIP trunking, signaling, and media integrations that connect a Implement and harden integrations using SIP trunking and signaling, WebSocket and streaming media Design for call setup success, failover, and graceful degradation across carriers, media gateways Work directly inside a customer's telephony, CTI, and CCaaS environment, mapping architecture Ensure audio, signaling, and event streams delivered are clean, well-formed, and low-latency for Implement SIP security, media encryption, authentication, and least-privilege access across the 🎯 Requirements 8+ years of production software experience, with several years focused on telephony, CTI, or Bachelor's degree in Computer Science, Software Engineering, or equivalent practical experience. Hands-on experience integrating with CCaaS platforms using SIP trunking and signaling, WebSocket Practical knowledge of SIP, RTP/SRTP, WebRTC, codecs, media gateways, and latency, jitter, and Ability to design for failover and graceful degradation across carriers and vendors, and to Working knowledge of hosted voice and agent ecosystem architecture. 🎁 Benefits Equity (when applicable) Variable/incentive compensation Health plans including flexible spending accounts 401(k) Plan with company match ESPP Matching donations