Staff Software Engineer, Care Experience

📋 Description Drive end-to-end development of care agent tooling—from design through production—owning the full Lead the design and development of next-generation Toast software services and applications that Own the reliability and performance of business-critical agent tools, ensuring they remain fast and Partner closely with Product Management, Care, QA and other Software teams on the product roadmap Make pragmatic technical decisions that balance vendor platform capabilities, integration Lead technical design and architecture decisions, helping shape the foundation of Toast’s care 🎯 Requirements 8+ years of software engineering experience, with a strong track record building and operating Experience designing and implementing AWS-native integrations, including Lambda-based access to Proven ability to set technical direction for complex systems and lead work from architecture and Demonstrated technical leadership, including driving alignment across engineering, product Experience integrating with third-party platforms and vendor systems while navigating external Strong focus on reliability, security, and operational excellence, with an understanding of how 🎁 Benefits Competitive compensation and benefits programs that help to attract, retain, and motivate the best Our total rewards package goes beyond great earnings potential and provides the means to a healthy