Staff Site Reliability Engineer (SRE)

Ironwood Digital (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Ironwood Digital’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. Ironwood Digital is seeking a Staff Site Reliability Engineer to join our Site Reliability Engineering (SRE) Organization. In this role as a senior individual contributor, you will define the technical strategy and direction for the reliability and performance of our infrastructure and software systems. You will lead complex, cross-functional initiatives, mentor senior engineers , and influence key architectural and business decisions across our technology organization. You will utilize your deep technical expertise to architect and implement highly reliable and scalable infrastructure solutions that empower our technology organization to quickly and safely deliver features to our customers at scale. How You’ll Contribute: Lead the resolution of the most complex, cross-cutting technical challenges and drive them to completion, ensuring alignment with organizational goals Define the long-term technical roadmap and strategy for core SRE platforms and services Architect, scope, and drive delivery of major engineering initiatives , balancing trade-offs between effort, risk, and long-term business impact Set the standard for clean, efficient, and well-documented code, focusing on core system improvements and features Collaborate effectively across teams, communicating clearly on progress, blockers, and outcomes to technical and executive stakeholders Provide technical mentorship to engineers across the organization and drive organization-wide adoption of best practices for operational excellence, observability, and infrastructure security Demonstrate accountability, curiosity, and continuous improvement in all aspects of your work Develop, configure, and maintain underlying platforms for deployed software (AWS accounts and networking, kubernetes clusters, and similar systems), focusing on architectural design and scaling Develop, configure, and maintain observability and monitoring tools (Coralogix, Sentry, etc.), including defining SLOs and SLIs Develop, configure, and maintain software development (CI/CD) tools (github actions runners, ArgoCD, etc) What You'll Bring to Ironwood Digital: 8+ years of professional experience in infrastructure management or backend software development experience in a fast-paced, product-driven environment Demonstrated deep technical expertise in one or more of the following languages: Python, Javascript, or Unix Shell Extensive experience with AWS, including architecting, deploying, monitoring, and scaling production workloads across multiple accounts and regions Deep expertise with Terraform, Kubernetes, advanced CI/CD pipelines, and Docker/containerization best practices Proven experience leading technical projects with significant cross-functional impact Comfortable working in an operational environment, including acting as a point of escalation for complex issues outside of the on-call schedule Excellent communication and collaboration skills, comfortable engaging with technical and executive stakeholders The estimated base salary range for new hires into this role is $165,000 - $190,000 annually + bonus depending on factors such as job-related skills, relevant experience, and location. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more. #LI-Hybrid Ironwood Digital is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. For US based roles: Ironwood Digital participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.