Staff Product Manager - Creators

About us Halcyon Labs is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, Halcyon Labs supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes. To date, businesses operating on Halcyon Labs have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently. Behind the platform, Halcyon Labs powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability. Our people With over 2,000 team members across 10+ countries, Halcyon Labs operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home. Our impact Every month, Halcyon Labs enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that. Learn more about us on our YouTube Channel or Blog Posts About the team The Creators Product team at Halcyon Labs is focused on building and scaling a world-class learning experience for our customers and their audiences. The platform currently serves over 1.1 million monthly active users , making it one of Halcyon Labs ’s most widely adopted products. This role offers a unique opportunity to operate at scale while solving B2C-style learner experience problems within a B2B2C product ecosystem . We are seeking a Staff Product Manager , Creators , who will take ownership of the end-to-end experience across the product. This role will be responsible for improving engagement, retention, and completion rates through thoughtful product strategy, strong execution, and a deep emphasis on UI/UX excellence . The ideal candidate will lead initiatives focused on scale, performance, and usability, while running experimentation and A/B tests to validate what drives learner success and monetization. This role requires a strong learner-centric mindset, the ability to work with data at scale, and comfort operating in a fast-paced, high-impact environment. Your mission: To elevate Halcyon Labs ’s Creators experience into a best-in-class learning platform by driving adoption, engagement, and outcomes for learners across a global user base. What You’ll Do Own the Creators Product Vision & Strategy – Define and execute the roadmap for Halcyon Labs ’s Courses platform, serving 1.1M + monthly active learners , with a strong focus on engagement, completion, and long-term retention in a B2B2C environment. Own the end-to-end learner journey from first course interaction to completion, repeat engagement, and reactivation, identifying drop-offs, friction points, and opportunities to improve learner outcomes and business impact. Drive Learner Growth & Monetization – Improve learner adoption, stickiness, and outcomes while supporting revenue expansion through improved course discovery, consumption, and progression experiences. Deliver Core Learning Experiences – Lead the end-to-end development of features that enhance course creation, consumption, progress tracking, and learner success at scale. Champion UI/UX Excellence – Partner closely with design and engineering to deliver intuitive, accessible, and mobile-friendly learning experiences with a strong emphasis on usability and performance. Experiment & Optimize – Design, execute, and analyze A/B tests to validate hypotheses, improve engagement metrics, and optimize learner journeys across web and mobile. Scale & Reliability – Continuously improve platform scalability, performance, and reliability to support a large and growing learner base. Collaborate Cross-Functionally – Work across engineering, design, data, marketing, and customer-facing teams to drive adoption and elevate learner satisfaction. Leverage Data for Decisions – Use analytics and experimentation insights to prioritize roadmap investments and measure product impact. Own Outcomes, Not Just Features – Deliver measurable improvements in learner engagement, retention, completion rates, and overall platform growth. Activation & First-Value Ownership Identify, define, and optimize learner activation milestones (e.g., first lesson completed, first course finished) that strongly correlate with long-term retention and monetization Own Metrics & Business Impact Own and report on clear su