Staff Product Designer

WHO WE ARE Keystone AI is a credit infrastructure and analytics company that enables businesses to grow responsibly by harnessing alternative credit data. The company leverages its unique data infrastructure, industry-leading analytics & FCRA-compliance to help lenders fill in the gaps that exist in traditional credit analytics. Keystone AI provides access to the fragmented universe of consumer financial data and transforms it into compliant, actionable risk analytics through a suite of solutions designed to increase conversion through expanded coverage, speed, and reliability. Keystone AI supports over 7,000 businesses including organizations such as HSBC, SoFi, Scotiabank, Appfolio, and Yardi, who work with Keystone AI to make smarter credit decisions through cash flow underwriting with Cash Atlas™, quickly and accurately verify income with Income Navigator, verify income and assets with Eligibility Compass, and reach new-to-country consumers with Credit Passport®. We were recently named in Forbes’ Fintech 50 in 2025 and Built In’s Best Places to Work, 2025 . Keystone AI offers a dynamic and inclusive work environment where you can meaningfully impact the lives of people historically excluded from the credit system. We value diversity, intellectual honesty, and innovation and are committed to supporting our team members' professional growth and development. If you're passionate about leveraging technology to drive financial inclusion, we want to hear from you! THE OPPORTUNITY As a Staff Product Designer at Keystone AI , you will play a critical role in crafting intuitive and impactful product experiences across the Keystone AI platform, while also contributing to the company’s design strategy and direction. This is an exciting opportunity to collaborate with stakeholders across the organization; you’ll work to visualize business and user goals through the design of features and experiences that meaningfully impact the lives of people historically excluded from the credit system. This is a remote-friendly role reporting to Keystone AI 's Head of Product. WITHIN THE FIRST MONTH YOU'LL Become familiar with each of our products and how they all come together on Keystone AI 's Platform. Build strong cross-functional partnerships across Product Management, Engineering, Marketing, Sales, and Account Management Observe customer calls to understand their pain points, needs, and the context in which they occur. Review existing design systems, patterns, and user research to understand our current state. Begin contributing to at least one key feature on the roadmap, while making a preliminary assessment of the longer-term design vision and opportunities across the product platform. WITHIN THE FIRST QUARTER YOU'LL Have a clear understanding of Keystone AI 's business model, its products, customer needs, and its competitors. Lead end-to-end design for at least one significant product initiative, delivering high-quality UX and UI solutions Establish or refine design processes to enhance collaboration among design, product, and engineering teams. Identify areas of opportunity across our products to enhance conversion, usability, and the overall consumer experience through UX/UI improvements. Begin contributing to our design system evolution, defining patterns that can scale across products. WITHIN THE FIRST YEAR YOU'LL Become a subject matter expert in our products and our target customers, with an in-depth understanding of both user and business needs, and how to translate that into design strategy. Lead design for multiple complex product initiatives with demonstrated impact on key metrics like customer adoption, conversion, or user satisfaction Influence product strategy and prioritization through design thinking. Build and maintain strong relationships with strategic cross-functional partners within the company and with key customers. Contribute to building a strong design culture and help evolve our design systems and practices. Refresh the design vision for the Keystone AI platform while contributing to annual roadmapping and the long-term product vision for Keystone AI . QUALIFICATIONS You have a minimum of 8 years of experience in product design, with a strong focus on B2B or B2B2C products. You can take a feature from ideation to delivery, from diving into user research and usability testing all the way through to shipping detailed designs and collaborating with engineering teams to deliver the final product. You possess strong visual design skills, enabling you to create high-fidelity mockups and prototypes that effectively communicate design solutions. You excel at systems-level thinking and can design scalable solutions that work across products and platforms. You can articulate design decisions with clarity and confidence, grounding them in user needs, business goals, and technical constraints. You have experience building or contributing to design systems and pattern libraries to ensure consistency and desi