Jobs · empllo
Staff IT Services Support
Meridian Softworks · Norfolk · Posted 1d ago
Available in 2 locations
Norfolk Apply → Norfolk, VA · onsite Apply →About the role
📋 Description Provide IT admin and Tier 1 support to users (desk phones, mobile devices, NMCI gear, printers). Serve as liaison between HQ staff and NMCI/NGEN management (CTR functions). Process MAC requests, CLINs, and Task Order Modifications as required. Coordinate NMCI/NGEN equipment refresh with ISSOs; plan, delivery, upgrades. Coordinate NMCI/NGEN network upgrades to minimize impact to staff operations. Maintain VIP listing and report status monthly. 🎯 Requirements High school diploma. Minimum 2 years in NMCI (NGEN) environment; know NMCI NET and CLINs/services. Minimum 2 years of Tier 1+ customer support experience. Proficient in Microsoft Office (Word, PowerPoint, Excel, Outlook). Excellent communication skills; self-motivated. Active secret clearance.
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FAQ
Is the Staff IT Services Support role at Meridian Softworks remote?+
This Staff IT Services Support position is listed as unknown (Norfolk).
What seniority level is this Staff IT Services Support role?+
This is a lead level position.
How do I apply for the Staff IT Services Support role at Meridian Softworks?+
Use the "Apply on empllo" button to open the original posting on empllo, where you can submit your application directly to Meridian Softworks.