Staff Engineer

About Nimbus Data Systems Nimbus Data Systems is building the engagement infrastructure for the home care workforce and the agentic layer for home care operations. The home care workforce is the largest and fastest-growing workforce in America. We need more caregivers, more durable home care businesses, and higher-quality care delivered in the home. The global population is aging, and the need for home care is growing each year. Unfortunately, at a time when care is needed more than ever, the home care industry is facing a crisis — a shortage of care workers. At Nimbus Data Systems , we're on a mission to solve the caregiver crisis . When caregivers feel valued, recognized, and financially secure, they stay longer, deliver better care, and strengthen our communities. Our platform helps care organizations attract, engage, and retain staff through data-driven recognition, rewards, and coordination tools that make caregivers' lives better — and agencies more successful. On average, our customers grow their staff by 25% in year one and reduce turnover dramatically. Now, we're expanding what's possible. Nimbus Data Systems is deploying AI-powered agentic systems that work alongside agency coordinators — handling routine coordination, outreach, and administrative workflows so that staff can spend more time on what matters most: building and maintaining relationships with the caregivers and patients they serve. Better agency operations lead to a more stable caregiver workforce. Nimbus Data Systems was recently recognized as one of The Globe and Mail's Top Growing Companies — #10 in technology — and we're just getting started. Join us as we transform how care organizations recognize and retain the people who make care possible. The Opportunity As a Staff Engineer at Nimbus Data Systems, you will help build and evolve the foundational infrastructure powering autonomous, voice-enabled, and multi-step agentic workflows across our product suite. Today the platform handles voice-driven shift coordination, automated caregiver outreach, and intelligent scheduling. Tomorrow it expands into client intake, care plan management, eligibility verification, and beyond. You'll work directly with the Head of Engineering to build and iterate on our platform using the best agentic AI tools available and inventing patterns where none exist yet. Your decisions will directly shape how caregivers and care organizations experience our product. You'll join a talented, mission-driven team where: Everyone is a leader — from decision-making to rolling up our sleeves when needed We build with empathy, always asking how the product improves the caregiver experience We learn fast through data, experimentation, and thoughtful collaboration What You'll Do Leverage and extend our AI Agent Platform — most new product surfaces will be built on top of our in-house multi-agent system; you'll know when to lean on it, when to extend it or when to build something new Expand what’s possible with our AI Voice Agents — inbound and outbound call handling, webhook-based state resumption, and async orchestration patterns that span phone calls and business logic Build durable, observable infrastructure — async state management, graceful failure handling, and deep monitoring Set the engineering bar — establish patterns, lead architecture decisions, and mentor engineers across the agentic stack Translate messy, real-world homecare workflows into robust automated systems, working closely with product and operations Tech Stack & Tools Language: TypeScript / Node.js AI/Agent Voice: Vercel AI SDK, AWS Bedrock, Vapi Orchestration: Temporal Infrastructure: Terraform, AWS Data: PostgreSQL, Snowflake Frontend: GraphQL, React Observability: Datadog, Sentry The Ideal Candidate 8+ years of software engineering experience, with meaningful time building production LLM or agent systems Strong TypeScript/JavaScript ; hands-on experience with Temporal, LangGraph, or comparable orchestration frameworks Proven ability to own architecture end-to-end — from design through