SR Service Engineer-HVAC

Voizworks is hiring SR Service Engineer-HVAC job in Bengaluru (Bangalore), Delhi | Cutshort

SR Service Engineer-HVAC
SR Service Engineer-HVAC

5
\- 7 yrs
₹9L - ₹12L / yr
Bengaluru (Bangalore), Delhi
Skills
Customer Service
HVAC
Industrial engineering
Sales strategy
Position Description
Title: Senior Service Engineer – North Region, India.
Reports to: P. Balasubramanian- National Manager – Services & Parts - India & South Asia
This role (Sr. Service Engineer) provides after sales support to north and east region customers located in Delhi/Punjab/Rajasthan/West Bengal and other north east cities.
In addition to annual initiatives, the key accountabilities of this position are:
1. MAIN JOB ACCOUNTABILITY
– Commissioning of Pumps and Controls in western region
– To work closely with Regional sales team and provide efficient after sales support
1. 2ND MAIN JOB ACCOUNTABILITY
– Provide timely warranty service support to all customers in the region
– Co ordinate with factory Quality team and give feed back about field failures
1. 3RD MAIN JOB ACCOUNTABILITY
– To achieve Service delivery targets given for the financial year.
– Work closely with all regional Reps to plan & achieve the service delivery objectives & Goals.
1. 4TH MAIN ACCOUNTABILITY
– Participate in all the training programs conducted in factory and through online portal
– Train all regional rep engineers for all products and latest upgrades periodically
1. 5TH MAIN ACCOUNTABILITY
– Co ordinate with all regional OEM’s engineers like Danfoss/HM/Tornatech/Clarke/Carel/Honeywell etc. to get timely service support
– Provide feedback on field failures to all OEM team members for corrective action.
Role Requirements
– University Degree or Diploma in Mechanical/Electrical & Electronics Engineering
– 5– 7 years of Field service hands on experience working in HVAC/Pump/Building Automation industries
– Demonstrated knowledge of Pumps and Controls in HVAC & Fire applications
– Should have hands on experience in Electronics control panels in HVAC/Building Automation industries.
– Creative problem-solving skills, conflict management within different organizations (centralized and matrix organizational structures)
– Ability to break down complex problems in a simplified way, conduct root cause analysis and provide clear, well thought-out recommendations.
– Strong, team-oriented leadership skills with presence and a bias for action.
– Self-directed with ability to work autonomously and collaboratively and a focus on results.
– Ability to communicate in an open and authentic manner in all situations
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Companies hiring on Cutshort

Founded
:
2016
Type
:
Services
Size
:
100-1000
Stage
:
Profitable
About
VOIZ is a tele-jobs marketplace. We get tele-jobs done for small, medium and large companies on a fully outsourced model. VOIZ has 25K active WFH agents and has worked with 300+ clients since inception.
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