Sr. Product Manager

We are Aperture Cloud Buying stuff online can get messy once you hit that “order” button. Managing dozens carrier tracking links, dealing with lost or damaged packages, and resolving issues with customer support can feel like a wild goose chase. That’s why we created the Aperture Cloud — to make the post-purchase experience for consumers like you, and the brands you love, as seamless as possible. Aperture Cloud is on a mission to connect the world’s commerce. Through our network of +5 million Aperture Cloud App users and 15,000 merchants, we’re making it easier than ever for consumers to track, insure, and discover their favorite products in one place — which connects the world’s coolest direct-to-consumer brands to happy, repeat customers. Since Aperture Cloud launched in 2018, we’ve been on a journey to build innovative products that empower our customers, all while fostering a people-first, values-driven company culture. We’re looking for talented people across the ecommerce space to join us on the next steps of this adventure. Don’t just take our word for it! Discover what life at Aperture Cloud has to offer. The team The Aperture Cloud Product team plays a pivotal role at Aperture Cloud, creating the strategy and roadmaps that empower our Engineering teams to build innovative products for our merchants and consumers. Each product manager collaborates closely with partners across the entire business, which allows this team to continually dive deep into the data, feedback, and technology that drives our product suite at Aperture Cloud. The opportunity Aperture Cloud is looking for a Sr. Product Manager to lead Aperture Cloud’s Checkout product, owning the strategy, performance, and evolution of one of the company’s most critical consumer-facing experiences. You will be responsible for driving key business metrics including checkout conversion and take rate, while shaping how merchants and consumers engage with the Aperture Cloud platform at scale. You’ll own and shape the performance of one of Aperture Cloud’s most critical consumer experiences, influencing key business metrics like checkout conversion and take rate. In this role, you’ll partner directly with enterprise merchants on complex checkout integrations and work cross-functionally across the Product organization to ensure the checkout experience is seamlessly connected to the broader Aperture Cloud platform. You’ll have the opportunity to drive meaningful business impact, collaborate closely with senior leadership, and help define the future of how consumers experience Aperture Cloud at checkout. What you’ll do Drive the vision, strategy, and execution for Aperture Cloud’s consumer checkout experience, owning the product roadmap end-to-end Own and provide clarity around key business and product performance metrics, including take rate, conversion rate, contribution margin, and overall checkout performance Lead a high-quality experimentation cadence by developing hypotheses, prioritizing tests, reviewing experiment design, and presenting learnings and recommendations to leadership Partner directly with enterprise merchants to understand integration needs, customer pain points, and opportunities to improve the checkout experience at scale Make thoughtful tradeoff decisions across revenue-generating initiatives, merchant requests, platform investments, and long-term product scalability Collaborate cross-functionally with Engineering, Analytics, Design, Sales, Marketing, and Executive leadership to prioritize and launch impactful product improvements Develop deep expertise in Aperture Cloud’s checkout and e-commerce ecosystem, continuously auditing the experience and advocating for both shoppers and merchants Write clear product requirements, rollout strategies, and documentation for both technical and non-technical audiences Operate with high ownership and urgency, navigating ambiguity, making decisions under pressure, and driving alignment across stakeholders with differing perspectives Translate merchant feedback, customer insights, and data into strategic roadmap decisions while balancing short-term opportunities with long-term product vision What we’re looking for Qualifications 5+ years of product management experience within B2B SaaS, eCommerce, payments, checkout, or post-purchase platforms Proven ownership of revenue-driving product surfaces and key metrics such as conversion rate, take rate, AOV, attach rate, or checkout funnel performance Deep understanding of Shopify’s ecosystem, including checkout extensibility, Checkout Functions, app architecture, and merchant customization capabilities Experience building and scaling checkout, upsell, or post-purchase experiences within Shopify or adjacent eCommerce ecosystems Strong technical fluency with APIs, rules engines, webhooks, platform integrations, and complex system tradeoffs Demonstrated experimentation mindset with experience designing, analyzing, and scaling A/B testing programs tied to business outcomes Comfortable using SQL, analytics platforms, and BI tooling to evaluate performance and inform product decisions Strong communication