Sr. IT Endpoint Engineer

GAQ127R160 About the Role As an IT Endpoint Engineer focused on Mobile Security and Device Management, you will be a core technical contributor on the IT Endpoint Team at Northwind Robotics. You will own and evolve our mobile security ecosystem, mobile device management platforms, and endpoint compliance programs that protect company data while delivering a smooth employee experience. This role requires deep expertise in enterprise MDM, mobile security controls, endpoint configuration, device lifecycle management, and cross-functional partnership with Security, IAM, Infrastructure, and Engineering. Automation remains an important part of the role, primarily to improve operational scale, compliance, and supportability across the mobile and endpoint environment. The Impact You Will Have Own and evolve the Mobile Security program, including MDM configuration, policy enforcement, compliance workflows, and user experience improvements. Serve as a subject matter expert for mobile device management across iOS, Android, macOS, and other managed endpoint ecosystems. Design, implement, and maintain secure, scalable device management policies that protect company data while minimizing employee friction. Manage mobile security platform operations, including enrollment flows, compliance policies, application deployment, VPN/ZTNA mobile access controls, device posture, and remediation processes. Partner closely with Security, IAM, Infrastructure, Engineering, Legal/Privacy, and Support teams to deliver mobile security initiatives with measurable business outcomes. Support BYOD roadmap initiatives, including platform migrations, policy updates, app access changes, compliance campaigns, and operational readiness. Use automation where appropriate to improve MDM operations, device lifecycle workflows, compliance reporting, and recurring operational tasks. Support M&A and new-hire readiness by ensuring mobile and endpoint enrollment experiences are secure, reliable, and scalable. Document technical solutions, operational runbooks, user-facing processes, and train or mentor peers on the platforms you own. What We Are Looking For Core Qualifications 5+ years of experience in IT systems engineering, endpoint management, mobile device management, or enterprise mobility. Strong hands-on experience managing MDM platforms and mobile security programs in a large-scale enterprise environment. Proven ability to own complex technical programs involving device management, security policy enforcement, compliance, and employee experience. Deep understanding of mobile and endpoint security concepts, including device posture, conditional access, managed applications, VPN/mobile access controls, data protection, and compliance remediation. Ability to operate with minimal guidance, take ownership of ambiguous technical problems, and deliver high-quality work in a fast-paced environment. Strong judgment in balancing security requirements, privacy considerations, usability, and operational scale. Endpoint & Mobile Device Management Expertise with Jamf Pro and/or Jamf Trust for managing Apple and mobile device security programs at scale. Experience managing iOS and Android device fleets, including BYOD and corporate-owned device models. Experience with device enrollment, zero-touch provisioning, configuration profiles, compliance policies, certificate management, managed apps, app protection, and device remediation. Ability to design and troubleshoot MDM policies, enrollment flows, app deployment, mobile VPN configurations, and device compliance issues. Experience supporting mobile security migrations, policy rollouts, and employee-facing change management. Collaboration & Communication Strong cross-functional collaboration skills. Comfortable working with Legal, Security, Engineering, Infrastructure, and business stakeholders to ensure mobile security programs meet enterprise requirements while respecting employee privacy expectations. Effective at coaching and training peers on new tools and processes. Clear communicator who can translate complex technical concepts for non-technical audiences. Nice to Have Certifications in relevant platforms (e.g., Jamf 100, Jamf 200, Jamf 300, or Jamf 400). Pay Range Transparency Northwind Robotics is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Northwind Robotics anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here . Zone 1 Pay Range $143,400 — $197,100 USD About Northwind Robotics Northwind Robotics is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Northwind Robotics Data Intelligence Platform to unify and democratize data, analytics and AI. Northwind Robotics is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Northwind Robotics on Twitter , LinkedIn and Facebook . Benefits At Northwind Robotics, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here . Our Commitment to Diversity and Inclusion At Northwind Robotics, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Northwind Robotics are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.