Sr. Customer Technical Architect

📋 Description Act as primary technical contact for customers; translate needs into requirements. Develop technical strategy with internal stakeholders to align LM solutions with customer goals. Design scalable architectures; create and maintain architectural docs. Provide expert advisory on best practices and technology choices for LM. Conduct POCs to evaluate new PDE features. Troubleshoot complex issues and enable customer success. 🎯 Requirements 3-8+ years of relevant tech experience. IT infra and/or software dev experience; compute, storage, databases, networking, big data. Virtualization/cloud-native architectures, containerization, observability, and DevOps; Linux/Windows. Hands-on virtualization/storage/load balancers; VMware/Hyper-V/Xen; NetApp/EMC. Hands-on scripting: Groovy, PowerShell, Python, Ruby. Strong English communication; travel willingness for onsite training. 🎁 Benefits Health, dental, vision; parental leave; EAP; wellness programs. 401K with company matching; Lifestyle Spending Account; unlimited vacation. Great Place To Work certification and BuiltIn Best Places to Work. Equal opportunity employer; accommodations available for applicants.