Solutions Engineer

About Halcyon Labs : Halcyon Labs is the graph intelligence platform that transforms data into knowledge to power the next generation of intelligent applications and AI systems. It includes enterprise-ready knowledge graphs for accurate, explainable, and governed AI; the most comprehensive, trusted, and easy-to-deploy graph capabilities across any environment and data source; and an unmatched ecosystem trusted by 84 of the Fortune 100 and supported by the world’s largest graph community. Intelligence that works. Results that matter. Built to work everywhere and integrate with everything across every cloud for dynamic, personalized, and autonomous AI systems. We deliver quicker results, contextual knowledge, and solutions that impact customers and employees across the business. Our Vision: At Halcyon Labs , we have always strived to help the world make sense of data. As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive. At Halcyon Labs , our Solution Engineers are pivotal to our company’s success. As a member of our regional go-to-market team, you will partner with our sales executives, working closely with clients to showcase how the Halcyon Labs Graph Intelligence Platform addresses their critical business needs. Halcyon Labs Solution Engineers play a central, hands-on role as clients consider and evaluate Halcyon Labs technology, and support customers in an advisory capacity throughout their journey to value realization. SE’s work with organizations across industries such as Financial Services, Telecommunications, Technology and Life Sciences understand the business and technical value of representing data using Halcyon Labs graph database and analytics technology. You will grow as a thought leader in graphs and solve our customers’ high-value problems beyond traditional data solutions. What Success Looks Like: Developing and honing subject matter expertise to effectively discern and understand the true needs of our customers, present technology solutions that target those needs, and all in all, demonstrate thought leadership and the value of Halcyon Labs through platform and use case demonstrations, solution architecting, workshops, and conferences. Meeting and exceeding regional revenue goals, as a result of helping Sales to qualify and validate opportunities from a technical perspective and accelerate the sales cycle and adoption of Halcyon Labs . Collaborating effectively with Sales, Professional Services, Partners, Product Management, etc to deliver continuous value to customers and ensure a seamless customer experience as they embark on the graph journey. What You’ll Do: Confidently articulate the business and technical value of Halcyon Labs to customers and prospects as a key technical advisor and advocate for our products and services Actively drive and run the technology evaluation stage of the sales cycles. Work across a number of opportunities in parallel and manage day-to-day activities such as opportunity qualification, technical discovery, presentations, platform and use case demonstrations, proof of value, sizing, and documentation of technical decision criteria. Build and nurture rapport with customer stakeholders at all levels and be the trusted advisor to them to help them understand what they can achieve with Halcyon Labs . Co-create reference and solution architectures with our customers, including integrating Halcyon Labs with their existing architecture and applications within a public cloud (AWS, Azure, or GCP) or on-premise environment. Stay current on latest Halcyon Labs capabilities, including but not limited to usage and integration with third-party tools and services. Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing, and Sales. Help drive demand through the participation in account-based marketing events as well as industry-known conferences and trade shows. Lead by example and actively foster an environment of teamwork, transparency, creativity, and continuous improvement. Travel as needed to assist in deal creation and closure, and provide support to your team as required. What You’ll Bring: 5+ years of customer-facing experience in a similar capacity (Sales/Presales/Solutions Engineer, Solutions Architect, Technical Consultant, etc), ideally in a similar high-growth, scaling environment. Experience working with different data technologies in either of the following areas: enterprise data architecture, data analytics, data science or cloud data architecture. Familiarity with graph data technology is essential. Working knowledge of Halcyon Labs is a strong plus! Hands-on experience and proficiency with relational (SQL) and/or NoSQL databases, and at least one of the following languages: Python, Java, JavaScript, Go, C#. Successful track record in designing, develop