Solutions Engineer

Keystone AI 's mission is to create a more inclusive and strong tech community. How? By improving the technical interviewing experience with tools that allow for standardization and consistency, while reducing bias and increasing equality of opportunity. As a Solutions Engineer at Keystone AI , you're the reason prospects understand how Keystone AI delivers value and why complex deals close. You're the technical authority in every pre-sales conversation - translating what Keystone AI can do into what a specific customer actually needs. You assist with discovery, build demos, set up enterprise trials for success, answer the hard questions, build content for existing customers and give engineering and TA buyers the confidence to sign. If there's an RFP, a security questionnaire, or a proof-of-concept request in a deal, it goes through you. You're also a content engine. You inform battlecards, integration guides, demo environments, ‘how to’ documentation and solution briefs you build don't just help one deal - they make the entire GTM team faster. This role reports to Keystone AI 's Head of Global Sales. What you'll be doing: Own the technical track in pre-sales - assisting in discovery calls, scoping custom demos, setting up enterprise trials and running technical evaluations with engineering and TA stakeholders Draft responses to RFPs, security questionnaires, and vendor assessments; maintain a reusable answer library and leveraging AI so nothing gets written twice Build demo environments that mirror real customer workflows - live coding interviews, async Screen assessments, ATS-connected pipelines Create impactful sales content in partnership with marketing: integration guides, competitive battlecards, solution briefs, and objection-handling frameworks Assist with proof-of-concepts as a technical contact end-to-end: scoped, time-boxed, and tied to measurable success criteria that accelerate the close Configure and demo API and ATS integrations (Greenhouse, Lever, Workday, and others) to technical buyers Act as a voice between Sales and Product - you hear the objections first, so your input shapes what gets built Support post-sale onboarding for strategic accounts where the technical setup requires the same depth as the pre-sales evaluation What you should bring: Hands-on software engineering background - you can read code, speak credibly to engineers, and debug an integration on the fly Comfort with AI/LLM concepts — enough to answer skeptical questions from technical buyers and demo AI features with confidence and use it yourself to accelerate your workflows 3+ years as a Solutions Engineer or Sales Engineer at a SaaS company, with a track record of supporting enterprise deals Ability to shift context fast - comfortable with a CISO security review in the morning and a recruiter workflow demo in the afternoon Strong written and verbal communication; you can make complex things land clearly for both technical and non-technical audiences A genuine interest in how technical hiring works - and strong opinions about where it falls short Experience building with or evaluating AI-powered tools Comfortable operating without a playbook; we're growing fast and you'll help write it Strong sense of ownership and organization to manage multiple projects simultaneously to success Nice to have: Experience with ATS platforms and HR tech ecosystems Familiarity with technical interviewing best practices and candidate evaluation frameworks Background in developer tooling, DevOps, data engineering, or distributed systems Company Overview Keystone AI is on a mission to fix the technical interview process. We serve over 3,800 customers and have hosted more than 4 million technical interviews in 90+ programming languages since our launch in 2013. Through its simplicity, speed and accuracy, Keystone AI has become a leading interview platform for hiring teams that need a reliable solution to better evaluate technical candidates – and more fairly! It works like an IDE to emulate real-world scenarios and is easily personalized to specific team needs, ensuring a positive experience for both candidate and interviewer alike. That’s why top companies around the world, like Spotify, LinkedIn, and Lyft rely on Keystone AI to help them prioritize quality talent and scale their hiring efforts. Benefits for You We are a geographically distributed company. We entrust every team member – personally and professionally. If you enjoy working with a diverse group that truly values team collaboration, we are interested in hearing from you. While these benefits are specific for full-time US-based employees , qualified candidates from other countries may be considered at Keystone AI . All of the benefits below may not apply depending on an employee's country of residence and employment type, though appropriate compensation and benefits will still be offered. * Meaningful work with high impact for a well-loved product * Competitive, market-rate salaries * Stock options with a 4-