Solutions Design Analyst, eCOA

Looking for a role where your technical insight, client partnership skills, and global collaboration truly make an impact? Join Keystone AI as a Solutions Design Analyst, where you’ll work closely with international stakeholders and guide our clients in designing smart, scalable eCOA solutions that accelerate clinical trials and improve outcomes for patients worldwide. What We Offer Competitive Compensation and Incentives Attractive Benefits (Pension, Private Health Coverage, Life Assurance & Salary Sacrifice Schemes) Flexible Time Off Policy Engaging Employee Programs Technology for Remote/Hybrid Working What You’ll Be Doing As a Solutions Design Analyst, you will be a key part of our project teams and will take responsibility for delivering the highest quality eCOA solutions design consultation to our clients across the world. In this role you will: Manage & Coordinate the overall Solutions Design process ensuring that clinical protocols are appropriately mapped to software solutions efficiently, accurately and within project scope Gather and document requirements and specify design components to support those requirements; Representing the Solutions Design team and provide subject matter expertise within client facing meetings as required Create and maintain specifications for study-specific implementations of Keystone AI products and services Ensure consistency between trial data capture, data delivery and database structures Collaborate with Clinical Systems Translation & Licensing (CSTL) to confirm correct versions of copyrighted questionnaires are implemented Support Solutions Validation/Quality Control testing by addressing any defects associated with the design in a timely manner Collaborate with other departments to investigate study issues found beyond the startup phase of the study Participate or lead parts of internal and external design milestone meetings Serve as additional delegate representing Solution Design in client audits to describe process flows, standards and best practices Partner with other Keystone AI teams - such as business Development – to assist in reviewing & analyzing proposals & protocols for new studies What We Look For BSc, MSc, PhD in a subject related to the Pharmaceutical / Healthcare / Life Science industry or Computer Sciences A demonstrable understanding of eCOA and Clinical Research Experience working in an international environment and managing client relations at all levels Strong verbal & written communication skills (English Language) Experience working in Clinical Research as a Clinical Research Associate (CRA) / Clinical Research Manager or Project Coordinator / Project Manager (or similar positions) is highly desirable Previous experience working with eCOA / ePRO, IRT/RTSM, eConsent, or other eClinical / Clinical / Healthcare technology solutions is highly desirable Experience working as a Product Manager / Product Designer / Application Designer / Software Designer (or similar) and experience working with Technology Solutions for the Healthcare industry is highly desirable A genuine interest in and passion for Software Design and patient focused research! At Keystone AI , our purpose is to transform lives by unlocking better evidence. It’s a cause that unites and inspires us. It’s why we come to work—and how we empower our people to make a positive impact every day. Whether you're advancing clinical science, building innovative technology, or supporting our global teams, your work helps bring life-changing therapies to patients faster. The duties and responsibilities listed in this job description represent the major responsibilities of the position. Other duties and responsibilities may be assigned, as required. Keystone AI reserves the right to amend or change this job description to meet the needs of Keystone AI . This job description and any attachments do not constitute or represent a contract. The Department Head has the discretion to hire personnel with a combination of experience and education, which may vary from the above listed qualifications. Originally posted on Himalayas