Jobs · Remotely

Solution Architect ServiceNow Service Portal and AI Engineering
Highmetric · North America · Posted 10d ago
Available in 2 locations
North America · remote Apply → US or Canada - Remote · remote Apply →About the role
📋 Description Architect and build responsive, accessible Service Portal and AIUX framework experiences, including Translate high-fidelity designs into polished interfaces with close attention to layout Lead discovery, technical design, estimation, demonstrations, and customer delivery conversations. Design and build AI applications and agentic workflows using Claude or comparable LLM platforms Implement retrieval, tool calling, structured outputs, and human review where appropriate. Build and integrate frontend experiences, backend services, and enterprise systems within and 🎯 Requirements Five or more years of software engineering experience, including substantial hands-on web Demonstrated experience architecting and delivering complex Service Portal solutions using Strong web development fundamentals, including modern JavaScript/TypeScript, frontend architecture Strong understanding of ServiceNow architecture, server-side scripting, scoped applications, data Sound judgment about configuration versus customization, with attention to platform upgradeability Full-stack engineering capability extending beyond ServiceNow, including backend services, APIs 🎁 Benefits We Take Care of Our People Commitment to a diverse and inclusive workplace Equal opportunity workplace and affirmative action employer
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FAQ
Is the Solution Architect ServiceNow Service Portal and AI Engineering role at Highmetric remote?+
This Solution Architect ServiceNow Service Portal and AI Engineering position is listed as remote (North America).
What seniority level is this Solution Architect ServiceNow Service Portal and AI Engineering role?+
This is a senior level position.
How do I apply for the Solution Architect ServiceNow Service Portal and AI Engineering role at Highmetric?+
Use the "Apply on Remotely" button to open the original posting on Remotely, where you can submit your application directly to Highmetric.