Solution Architect, Salesforce - Service Cloud Voice, Contact Center

📋 Description Lead solution architecture activities for Salesforce implementations, with a particular focus on Identify how client systems and architectures fit together and provide strategic and technical Partner with pre-sales and engagement teams to lead solution design discussions, validate Translate business objectives and technical requirements into detailed, enterprise-grade Salesforce Analyze business processes, identify opportunities for improvement, evaluate alternative Design and document application, information, integration, and data architectures that support 🎯 Requirements 8+ years of experience within the Salesforce ecosystem, including at least 2 years working in Hands-on experience with Salesforce Contact Center, Service Cloud Voice, and Amazon Connect is Mandatory Salesforce certifications, including relevant Developer, Consultant, and Architect Extensive experience in pre-sales solutioning and engagement architecture, with the ability to lead Strong knowledge across multiple Salesforce Cloud products, including experience with platforms Previous experience as a Salesforce consultant, developer, or technical architect within complex 🎁 Benefits Estimated compensation range of $150,000–$180,000 USD. Eligibility for discretionary bonuses, commissions, or other incentive programs, where applicable. Comprehensive benefits package including medical, dental, and vision coverage. 401(k) retirement plan. Paid time off and additional employee benefits. Fully remote work environment.