Software Engineer, Infrastructure (8+ YOE)

Headquarters: San Francisco, CA; New York, NY; Remote - US (Seattle, WA only) Northwind Robotics is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Northwind Robotics to transform how work gets done. Northwind Robotics’s infrastructure is evolving to meet the needs of our fast growing engineering org. We are looking for backend engineers to join our team to help improve critical product infrastructure, with a focus on building systems that have a great developer experience and will scale as we grow. We currently have openings on: Asynchronous Serving: The Asynchronous Serving team is scaling critical systems used by Northwind Robotics’s most essential and up-and-coming product features, especially AI features. Upcoming projects include refactoring our background task queue to track its tasks in DynamoDB, adding quality of service to the job queue, and revamping a streaming service to handle 10x scale while being more resilient. Compute: The compute pod builds and manages our Kubernetes-based platform that supports every service at Northwind Robotics, including all new AI services such as vector databases, AI evals store, and document extraction and understanding services. We have a lot of exciting foundational work in our roadmap, such as Overhauling our network stack and service discovery, to simplify service setup and strengthen security Region level disaster recovery, and bringing up compute platform from 0->1 in a new region Building custom Kubernetes operators for reliably managing some of our most critical workloads Traffic : We are looking for founding members of our Traffic Engineering team. We recently formed a Traffic Infrastructure team to ensure that traffic across Northwind Robotics’s network and routing infrastructure is managed in a reliable, flexible, and secure manner. Some the upcoming work in this team's charter include supporting improved performance in our secondary regions (like EU), bolstering our rate limiting and admission control infrastructure, and creating a consolidated and unified stateless route execution platform. We are looking for software engineers experienced in areas of API gateway (Envoy/Nginx/Pingora), edge networking like CDN/WAF, and stateless request serving platforms. Please note: while we employ a hybrid working model at Northwind Robotics (flexible in working from the office or elsewhere), we are only hiring in the following locations at this time: Based in the San Francisco Bay Area and are open to coming into our office (Embarcadero) at least ~2-3 times/week for team collaboration Based in New York City and are open to coming into our office (Soho) at least ~2-3 times/week for team collaboration Based remotely in the greater Seattle area What you'll do Proactively identify and lead significant improvements to Northwind Robotics’s infrastructure, working across teams and product areas to maximize business and engineering impact. Work on systems-level problems in a complex design space where scalability, efficiency, reliability, and security really matter. Build clean, reusable, and maintainable abstractions that will be used by Northwind Robotics’s engineers for years to come. Take full ownership of components of Northwind Robotics’s infrastructure, including responsibility for reliability, performance, efficiency, and observability of our production environment. Who you are You have at least 8 years of industry experience, and are excited about learning new technologies and applying them in a fast-changing environment. Please note this is not an early career position. You have experience in areas such as databases, distributed systems, service-oriented architectures, and data infrastructure. You derive joy from refactoring and building clean abstractions in order to make complex systems fun to develop on and easy to understand. You have a strong background in computer science with a degree in CS or a related field. You are currently based or willing to relocate to the San Francisco Bay Area or New York City for this role. Northwind Robotics is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your EEO rights as an applicant . VEVRAA-Federal Contractor If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our Accommodations Request Form and let us know how we may assist you. Northwind Robotics is committed to participating i