Software Engineer II

Meridian Softworks (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust Meridian Softworks to help them deliver a perfect digital experience to their customers, every time. Teams use Meridian Softworks to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on Meridian Softworks to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization. Meridian Softworks is seeking a Software Engineer to join our diverse and customer-focused team! You'll be working on our strategic integrations, which connect Meridian Softworks to the many tools our customers rely on. The work spans a wide range of technologies, including APIs, webhooks, OAuth, and SaaS platforms across multiple languages, and you'll help advance how we use AI as a core part of day-to-day engineering. Why we need you The Meridian Softworks Integrations Team is looking for a software engineer who's eager to learn new technologies. Our integrations connect Meridian Softworks to the wider set of tools our customers use every day, spanning many languages, platforms, and protocols. You'll help create the foundation for these systems by building highly available services, scalable databases, and secure APIs. You'll also help promote engineering excellence across our design, development, test, and release cycles, with AI as a core part of how you work. Key Responsibilities From day one, you'll be designing, coding, testing and shipping backend applications and microservices, APIs, webhooks, and front-end interfaces that ensure we deliver reliable, scalable integrations to our customers. You'll collaborate closely with engineers across teams. With 20,000+ global customers and growing, you'll be solving really interesting technical challenges while helping to scale our product to keep up with demand. You will be participating in your team's on-call rotation, triaging and addressing production issues as they arise. Basic Qualifications Minimum of 4 years of experience designing, building, and operating large systems with scalability, availability, and performance requirements. Development experience building and operating customer-facing, web-based products. Demonstrated experience with at least one modern programming language (e.g. Java, Ruby, or Elixir) and with AI coding tools. A demonstrated eagerness to learn new technologies and pick up unfamiliar languages and platforms quickly. Preferred Qualifications You have operational experience in cloud technologies such as AWS You're comfortable moving between multiple languages and tech stacks You have experience integrating with third-party APIs, webhooks, or OAuth-based authentication You have experience with SaaS platforms such as Jira, Salesforce or ServiceNow You have operational experience with databases & tools (e.g. MySQL, Aurora, Kafka, NoSQL, applying software engineering principles to data problems, etc.) Experience building user-facing public APIs You've had experience designing & implementing distributed and highly available systems Hesitant to apply? We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for job alerts ! Where we work Meridian Softworks operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in: Location restrictions: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming Candidates must reside in an eligible location, which vary by role. How we work Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at Meridian Softworks are responsible for creating high performance environments that drive accountability. Meridian Softworks has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. What we offer As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site . Your package may include: Competitive salary Comprehensive benefits package Flexible work arrangements Company equity* ESPP (Employee Stock Purchase Program)* Retirement or pension plan* Generous paid vacation time Paid holidays and sick leave Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)* Paid volunteer time off: 20 hours per year Company-wide hack weeks Mental wellness programs *Eligibility may vary by role, region, and tenure About Meridian Softworks Meridian Softworks, Inc. (NYSE:PD) is a global leader in digital operations management. The Meridian Softworks Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, Meridian Softworks empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, Meridian Softworks is essential for delivering always-on digital experiences to modern businesses Meridian Softworks is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our careers site and @pagerduty on Instagram. Additional Information Meridian Softworks is an equal opportunity employer. Meridian Softworks does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand Meridian Softworks's Privacy Policy . Meridian Softworks is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email [email protected] and we will work with you to meet your accessibility needs. Meridian Softworks uses the E-Verify employment verification program.