site reliability engineer sre

Ironwood Digital is a forward-thinking software development company dedicated to building innovative solutions that help businesses automate and optimize their operations. We leverage cutting-edge technologies to create scalable, secure, and user-friendly applications. As we continue to grow, we’re looking for a skilled Site Reliability Engineer (SRE) to join our dynamic team and contribute to our mission of transforming business processes through technology. This is a fantastic opportunity to join an established and well-respected organization offering tremendous career growth potential. Site Reliability Engineer (SRE) Job Title: Site Reliability Engineer (SRE) Location: 100% Remote (Continental United States) Position Type: In-house Ironwood Digital SOW engagement (no third-party client or vendor) Experience: 5+ years Salary: 100k - 150k Sponsorship: No new H1B sponsorship available. H1B transfers welcomed for qualified candidates. Employment Type: Full-time, direct W2 with Ironwood Digital (no C2C, no 1099, no third-party) Engagement: Long-term, multi-year, aligned to the Bright Vision SOW delivery roadmap Compensation: Competitive base salary commensurate with experience, plus benefits. Employment Terms & Visa Policy This is a 100% remote, full-time, direct W2 position with Ironwood Digital. This role is part of Ironwood Digital’ in-house Statement of Work (SOW) engagement. The client, end customer, and employer for this position is Ironwood Digital — there is no third-party client, vendor, or implementation partner involved. We do not engage in C2C, 1099, or third-party arrangements for this role. BUT STRICTLY NO C2C/1099/3RD PARTY COMPANIES. ALL OUR ROLES ARE W2 AND NO 3RD PARTY BROKERING PLEASE. Candidates must be willing to work directly as a full-time W2 employee of Ironwood Digital and contribute to our in-house SOW deliverables. No new H1B sponsorship is available for this role. However, candidates who are currently on a valid H1B visa and require a transfer are welcome to apply. We will support H1B transfers for qualified candidates. For every role, a technical coding assessment is mandatory. Please apply only if you are confident in your technical abilities and hands-on experience. Job Summary We are seeking an experienced Site Reliability Engineer to ensure the availability, performance, and operational excellence of large-scale distributed systems in production. As an SRE you will live at the boundary between development and operations, applying strong software engineering principles to infrastructure and operations problems, and continually pushing the platform toward higher reliability with lower operational toil. The ideal candidate will combine deep systems knowledge with strong programming skills, a measurement-driven mindset, and the discipline to design, automate, and operate complex services so that reliability becomes a first-class engineering deliverable rather than a reactive concern. Key Responsibilities Define, instrument, and continually refine service-level objectives (SLOs), service-level indicators (SLIs), and error budgets for critical services, and use those measures to drive concrete engineering and prioritization decisions. Lead incident response and resolution for production issues, acting as a calm and effective incident commander when needed, and ensuring high-quality post-incident reviews that drive lasting improvements. Design and implement comprehensive monitoring, logging, and tracing strategies using Prometheus, Grafana, OpenTelemetry, ELK/EFK, Datadog, or similar tooling so that operators have rich, actionable visibility into system behavior. Build and maintain robust on-call processes, runbooks, and escalation paths that reduce mean time to detect and mean time to resolve while protecting the well-being of the engineers on rotation. Automate operational toil aggressively by writing production-grade tooling in Python, Go, Bash, or similar languages, replacing manual workflows with reliable, auditable automation. Architect and operate large-scale Kubernetes clusters and container-based workloads, including autoscaling, capacity planning, network policy, and integration with service meshes. Design CI/CD pipelines that promote safe, frequent, and observable releases, supported by automated testing, canary deployments, feature flags, and progressive rollout strategies. Lead capacity planning and performance engineering activities, building models that predict growth and stress, and validating those models through load testing and chaos experiments. Partner closely with application development teams to embed reliability practices early in design — including failure-mode analyses, graceful degradation patterns, and dependency hardening. Strengthen the platform’s resiliency through chaos engineering, fault injection, dependency isolation, retries, timeouts, circuit breakers, and well-tested failover p