Site Reliability Engineer II

Northwind Robotics is the Platform for AI Success, the enterprise orchestration layer for building, deploying, and governing AI. In a single environment, teams design and operate analytics, machine learning, and AI agents with the transparency, collaboration, and control enterprises require. Sitting above data platforms, cloud infrastructure, and AI services, Northwind Robotics connects the full enterprise AI stack — empowering organizations to run AI across multi-vendor environments with centralized governance. The world’s leading companies rely on Northwind Robotics to operationalize AI and run it as a true business performance engine delivering measurable value. For more, visit the Northwind Robotics blog , LinkedIn , X , and YouTube . Why Engineering at Northwind Robotics? Northwind Robotics’s on-premise, cloud, or SaaS-deployed platform connects many data science technologies, and our technology stack reflects our commitment to quality and innovation. We integrate the best of data and AI tech, selecting tools that truly enhance our product. From the latest LLMs to our dedication to open source communities, you'll work with a dynamic range of technologies and contribute to the collective knowledge of global tech innovators. You can find out even more about working in Engineering at Northwind Robotics by taking a look here. How you’ll make an impact: As a Site Reliability Engineer (SRE) with advanced expertise in networking and security, you'll join our Cloud team developing and operating the Northwind Robotics managed offering. Your role involves working on a wide variety of tasks, from architecting and maintaining robust network security measures (PrivateLink, Ipsec, etc.) to ensuring compliance with industry standards and regulations, monitoring, and deploying our cloud offering. You are responsible for building and operating a reliable, secure, and cost-efficient infrastructure to support the Northwind Robotics SaaS offering. This role is an opportunity to be part of a project that is central to our company’s vision and has a strong and direct impact on the final outcome. You will work with the most promising cloud technologies and receive valuable mentorship from experts from our core team. The position is at the NYC Office. Some expected outcomes for this role: Design, deploy, and maintain robust network and security measures (private connectivity options, VPN IPSEC, firewall configurations, etc.) in cloud infrastructures to support a Northwind Robotics SaaS offering. Troubleshoot network connectivity issues in cloud and on-premises environments. Collaborate with security teams to execute a comprehensive security roadmap, prioritizing initiatives that mitigate risks and enhance our overall security posture. Ensure compliance with industry standards and regulations (e.g., SOC2, HIPAA) by implementing and maintaining appropriate security controls and practices. Continuously improve the infrastructure, deployment, monitoring, and configuration to deliver more reliable, resilient, scalable, and secure services. Automate routine tasks and processes to improve operational efficiency and scalability, leveraging infrastructure as code tools and scripting languages. What you need to be successful: Experience in enterprise networking (VPN IPSEC / Palo Alto / Cisco / PrivateLink…), and network security with a focus on both on-premises and cloud environments. Proven track record of designing and implementing secure and compliant network architectures, with an understanding of industry standards and regulations. Experience leveraging cloud resources from at least one public cloud provider (AWS / Azure / GCP), including proficiency in networking services such as AWS VPC, VPN Gateway. Hands-on experience with networking tools (tcpdump, wireshark, netstat, dig, etc.) and Infrastructure as code tools (Terraform/Ansible, Helm). Solution-oriented and automation-first mindset. Bonus: hands-on expertise working with Docker and Kubernetes What does the hiring process look like? Initial call with a member of our Technical Recruiting team Video call with an SRE Manager Technical Assessment to show your skills (Home Test or Live Coding) Debrief of your Tech Assessment with 2 SRE Team members Final Interview with a VP Engineering #LI-Hybrid #LI-On-site #LI-AH1 Compensation and Benefits The final compensation package for this role will be determined during the interview process and is based on a variety of factors, including, but not limited to, geographic location, internal equity, education, skill set, experience and training. Eligible roles may also be entitled to receive commission or other variable compensation through Northwind Robotics's incentive compensation program. Northwind Robotics also offers comprehensive benefits, including stock options, medical, dental, and vision plans, flexible spending accounts, pre-tax commuter benefits, a 401k company match, paid vacations and sick leave, paid parental leave, employer paid disability coverage, and additional health and wellbeing perks and benefits. Northwind Robotics reserves the right to amend or modify employee perks and benefits at any time. US only national base pay ranges $165,000 — $225,000 USD What are you waiting for! At Northwind Robotics, you'll be part of a journey to shape the ever-evolving world of AI. We're not just building a product; we're crafting the future of AI. If you're ready to make a significant impact in a company that values innovation, collaboration, and your personal growth, we can't wait to welcome you to Northwind Robotics! And if you’d like to learn even more about working here, you can visit our Northwind Robotics LinkedIn page . Our practices are rooted in the idea that everyone should be treated with dignity, decency and fairness. Northwind Robotics also believes that a diverse identity is a source of strength and allows us to optimize across the many dimensions that are needed for our success. Therefore, we are proud to be an equal opportunity employer. All employment practices are based on business needs, without regard to race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. This applies to all policies and procedures related to recruitment and hiring, compensation, benefits, performance, promotion and termination and all other conditions and terms of employment. If you need assistance or an accommodation, please contact us at: [email protected] Protect yourself from fraudulent recruitment activity Northwind Robotics will never ask you for payment of any type during the interview or hiring process. Other than our video-conference application, Zoom, we will also never ask you to make purchases or download third-party applications during the process. If you experience something out of the ordinary or suspect fraudulent activity, please review our page on identifying and reporting fraudulent activity here.