ServiceNow TPRM Sr. Solution Engineer (Offshore) (Remote)

ServiceNow TPRM Sr.Solution Engineer (Offshore) · Location- Remote · Contract- 6 months · Budget- 1.50 lpm Job Description Position Description : Templar Shield is seeking a highly skilled ServiceNow TPRM Sr. Solution Engineer to provide advisory and technical leadership for the design, optimization, implementation, and sustainment of ServiceNow Third-Party Risk Management solutions. This role translates business needs into practical platform capabilities, prioritizes out-of-box functionality, and delivers solutions aligned with Templar Shield and ServiceNow best practices. ​ Requirements Primary Objectives : · Provide advisory support and implementation best practices for ServiceNow Third-Party Risk Management. · Assess and optimize existing ServiceNow TPRM implementations, including processes, workflows, configurations, and operating practices. · Review and refine third-party risk tiering, Inherent Risk Questionnaires (IRQ), Vendor Risk Assessments (VRA), and scoring methodologies to improve consistency and alignment with business needs. · Define and recommend solution options for formally tracking risk mitigation activities in ServiceNow, considering applicable licensing constraints and other business, technical, and operational factors. · Support the creation, review, and refinement of ServiceNow user stories, acceptance criteria, process designs, test plans, and implementation documentation using Agile/Scrum methods. · Provide advisory and subject matter expert support for client-led development, testing, validation, defect management, user acceptance testing, rollout planning, and rollout execution. · Prepare and support project-related documentation, solution demonstrations, and stakeholder presentations. · Provide post-rollout hypercare, troubleshooting, and knowledge transfer for the TPRM solution in accordance with the applicable project plan or other written agreement. · Provide knowledge transfer and advisory support to client personnel for ongoing operation, administration, and sustainment of the TPRM program following project completion. · Design, configure, implement, and support TPRM workflows, assessments, notifications, reporting, dashboards, portals, integrations, approval paths, exceptions, and ongoing monitoring. · Develop and maintain integrations between ServiceNow TPRM and third-party tools using APIs and web services, including JSON, SOAP, and XML. · Create and maintain solution design specifications, configuration records, deployment notes, troubleshooting guidance, and technical knowledge articles. · Provide technical guidance and TPRM best practices to client teams; train and mentor junior consultants and administrators. · Collaborate effectively with distributed teams and manage assigned work in alignment with client expectations and delivery standards. Qualifications: Core Experience : · 5+ years of ServiceNow development or implementation experience, including at least 3 years focused on ServiceNow TPRM. · Bachelor's degree from an accredited college or university, or equivalent relevant professional experience. · Demonstrated ability to lead technical workstreams, facilitate client discussions, solve complex problems, and exercise independent judgment in a customer-focused consulting environment. · Excellent written and verbal communication, analytical, documentation, troubleshooting, and teamwork skills. Technical Skills : · Strong hands-on knowledge of ServiceNow TPRM and relevant platform capabilities, including Flow Designer, UI Builder, business rules, notifications, UI pages, UI macros, formatters, database views, reporting, dashboards, and role-based security. · Proficiency in ServiceNow scripting and development, including JavaScript, Glide API, web services, and application configuration; experience with HTML and CSS. Familiarity with React, AngularJS, or Java is beneficial. · Ability to design TPRM data models, workflow automation, integrations, security roles, reports, and client-specific configurations while maintaining platform upgradeability. · Knowledge of third-party risk assessment, compliance, control testing, issue management, remediation, internal audit, and continuous monitoring methodologies. · Knowledge of common security and compliance frameworks, such as NIST SP 800-53, NIST SP 800-171, NIST CSF, ISO 27000 series, PCI DSS, CIS, and NERC CIP. Knowledge of ServiceNow Performance Analytics, ITSM, or ITOM is a plus. Certifications: · ServiceNow Certified System Administrator required. ServiceNow Certified Implementation Specialist in TPRM preferred.