Service Engineer in Technology Solutions

Diagnose and decide technical solutions; manage progress and quality of installation, maintenance and service activities; provide technical support to sales team; contribute in group service and part sales with the objective to ensure service's quality and deadline deliverable within product techniques and service standard; guidelines and established policies.
Responsibilities:
1. INSTALLATION Plan, allocate resources and monitor costs; help engineers diagnose and resolve problems; assist engineers to influence suppliers for complex matters in order to optimise resources and timely delivery equipment to customers 2. OPERATIONAL SUPPORT Guide theory; train system operations, application and maintenance in order to ensure equipment operated probably and efficiently 3. MAINTENANCE/SERVICE PERFORMANCE Troubleshoot, investigate and resolve technical problem; recommend new products or equipment upgrades in order to make equipment perform reliably. 4. TECHNICAL ADVICE Conduct need analysis, recommend equipment model and its applications, explain technical concerns in order to support sales during pre-sales progress 5. SERVICE AND PART SALES Review calculate sheet, make quotation, follow up and close sales, chasing for AR in order to achieve team sales target 6. PROCESS IMPROVEMENT Review and recommend work's process, technical service procedures and standard policies in order to improve work performance
Requirements:
Education: Degree (in Technical and Engineering) Experience: At least 2-3 years working experience in the field of electronics and refrigeration. Skills: Good listening, speaking, reading, writing English Others: Basic understanding of Instrumentation Equipment
Benefits:
13 payment + Performance bonus PTI More enhance training courses