Seniorstaff Platform Engineer

Join the Northwind Robotics Team! Northwind Robotics offers a first-of-its-kind, game-changing platform that provides an endless collection of social VR experiences and gives the power of creation to its robust community. With over 250,000 worlds and growing, Northwind Robotics’s vision is to allow users to bring their imaginations to life and help shape the metaverse anywhere in the world on any device. Northwind Robotics has raised $100M to date with the support of investors Makers Fund, Anthos Capital and HTC. We have a great team which includes people from: Netflix, Twitter, Meta, Microsoft, Roblox, Google, Amazon, Unity, Spotify, Discord, Uber, eBay, Robinhood, Twitch, Zynga and TikTok. Come and join the mission! Job Overview We are looking for a Senior/Staff Platform Engineer to help improve the reliability, performance, and scalability of our production platform. This role focuses on operating reliable infrastructure, improving observability, driving incident response, and using data-driven reliability practices such as SLIs, SLOs, SLAs, error budgets, and DORA metrics . Database experience with MongoDB, Elasticsearch, or Redis is a must. Help us run and secure our platform that allows our users to connect and create their part of the Northwind Robotics universe. If you’re interested in keeping the machinery behind the scenes humming and finely tuned, then this role could be right up your alley. The role reports to the Head of Platform at Northwind Robotics. This Engineer will work closely with the IT and Engineering teams, as well as the heads of various functions to plan and deploy infrastructure. Duties & Responsibilities Operate and improve production infrastructure with a focus on reliability, security, performance, and cost efficiency. Define, measure, and improve reliability using SLIs, SLOs, SLAs, error budgets, and DORA metrics . Build and improve monitoring, alerting, dashboards, logging, and incident response processes. Participate in incident management, root cause analysis, postmortems, and follow-up remediation. Automate infrastructure and operational workflows using modern IaC and scripting tools. Work closely with engineering teams to improve service reliability, deployment quality, and operational readiness. Turn ambiguous infrastructure, reliability, and operational problems into clear, scalable, and measurable solutions. Engage with backend codebases through code reviews, pull requests, and occasional feature or tooling work to build shared context with product engineering teams. Experience, Skills & Qualifications 8+ years of experience in SRE, DevOps, Platform Engineering, or Infrastructure Engineering. Strong experience operating high-availability production systems. Experience with cloud or hybrid cloud environments and tools such as Terraform or OpenTofu. Strong knowledge of Linux, networking, automation, observability, and incident management. Strong communication skills and ability to work with technical and non-technical stakeholders. Operational knowledge of databases such as MongoDB , Elasticsearch , or Redis . Nice to Have Experience with AWS, including core infrastructure services, cost optimization, and multi-account architecture. Experience with Kubernetes , including networking, service discovery, ingress, and workload reliability. Experience with Cilium or other Kubernetes networking/security solutions. Experience supporting large-scale storage systems. Experience with CDNs, caching, distributed systems, or real-time platforms. Benefits Work from anywhere! Northwind Robotics is a 100% remote company Health Benefits 401K for US & RRSP for Canadian Employees Stock Options Generous paid holiday schedule Unlimited/Flexible vacation time Paid parental leave benefits Northwind Robotics is an equal-opportunity employer, and we welcome applicants from all backgrounds. Northwind Robotics fosters a diverse, creative, and collaborative environment where anyone can contribute to any of the ongoing projects or direction of the roadmap at any time. If you’re a passionate team player who wants to have an impact on a dynamic team, we’d love to hear from you! All job offers are subject to satisfactory referencing and background checks.