Senior Web Quality Assurance Engineer

Who We Are Provision IAM is a custom digital solutions agency specializing in financial and regulatory technology. For more than 30 years, we’ve helped organizations optimize digital operations and build secure, scalable identity and access management solutions for financial institutions and other regulated industries. We are a distributed U.S.-based team of thoughtful technologists and problem-solvers who value ownership, continuous learning, attention to detail, and meaningful impact. Our environment supports autonomy, professional growth, and collaboration across engineering, operations, quality assurance, and client teams. If you’re looking for a role where your quality assurance expertise, technical judgment, and commitment to excellent user experiences help improve digital operations for real clients, you’ll find purpose and visibility here. About the Role We are seeking an experienced, detail-oriented Senior Web Quality Assurance Engineer to lead quality assurance testing for web-based products, digital platforms, and client-facing technology solutions. This role requires someone who can work independently, understand the broader purpose of QA within a technical environment, and take ownership of testing quality without needing day-to-day technical guidance. In this role, you will own the development and execution of comprehensive test plans that support the full user experience. You will work closely with managers, developers, and client-facing team members to identify, document, prioritize, and communicate layout, functional, content, legal, analytics, security-oriented, and compliance-related issues with clarity and confidence. This is a hands-on senior QA role that requires strong organization, clear documentation, professional communication, and sound judgment. You will communicate directly with clients when needed to help triage issues, clarify concerns, support resolution, and ensure that quality expectations are understood and met. This role is well-suited for someone who enjoys detailed testing, understands web technologies, can evaluate issues beyond surface-level defects, and is comfortable being the primary QA resource responsible for maintaining high standards across multiple projects. This is a full-time, fully remote position open to applicants across the continental United States who are authorized to work in the U.S. Salary Range: $65,000 – $80,000 annually, commensurate with experience. What We Offer Competitive base salary: $65,000 – $80,000 Company-paid health insurance, including employee and family coverage Generous paid time off SIMPLE IRA retirement plan, including IRS-compliant eligibility and company participation Fully remote work environment Meaningful work supporting financial institutions and regulated businesses Opportunities for professional growth, technical ownership, and client-facing impact Requirements What You’ll Be Doing Lead quality assurance testing for websites, applications, and digital platforms Develop, execute, and maintain comprehensive test plans Review requirements, acceptance criteria, workflows, and expected functionality to ensure appropriate test coverage Perform browser, layout, functional, and responsive testing across desktop, tablet, and mobile devices Identify, document, prioritize, and communicate defects, inconsistencies, risks, and user experience issues Test websites and applications against established requirements, acceptance criteria, client expectations, and quality standards Review content, links, forms, analytics tags and triggers, and related functionality for accuracy and consistency Identify and report content, legal, analytics, security-oriented, and compliance-related inconsistencies within the scope of the QA process Communicate directly with clients and internal team members to help triage, clarify, and resolve reported issues Provide clear QA guidance and recommendations when issues require judgment, prioritization, or additional investigation Follow and improve existing QA processes, documentation standards, and testing procedures Manage multiple tasks and projects simultaneously, including work with tight deadlines Assist with client training, support documentation, or process documentation when needed Learn new tools, systems, processes, and client environments quickly Use AI tools appropriately to enhance productivity, analysis, documentation, and workflow How We Evaluate Candidates We focus on demonstrated skills, practical capability, communication, judgment, and attention to detail. We use screening questions, structured interviews, and role-related discussion to evaluate QA experience, technical reasoning, documentation skills, client communication, and ability to work effectively in a remote environment. We value: ● Strong attention to detail ● Independent ownership of QA work ● Clear written and verbal communication ● Sound judgment ● Ability to follow and improve established processes ● Practical technical understa