Senior UX Designer

About us Meridian Softworks is on a mission to make specialty medications more affordable and accessible for patients suffering from chronic illnesses like cancer and autoimmune disorders. We provide clinics with specialized technology and support from pharmacists and care coordinators to dispense medication directly to their patients, known as medically integrated dispensing (MID). We are expanding our product team to help fuel our next phase of growth — keep reading to learn more about the role, our team, and why Meridian Softworks is the right next step in your career! About the role Built from the ground up by specialty pharmacists, physicians , and technologists, the Meridian Softworks platform enables all aspects of medically integrated dispensing - from prior authorization and financial counseling to fulfillment tools, scalable patient outreach, and real-time analytics. Integration with multiple EHR systems allows collaboration between physicians, pharmacists, and on the ground care teams to deliver more effective and efficient patient care. We are seeking an experienced Senior UX / Product Designer to join our team as we raise the bar for digital experiences in healthcare. We enable the care of thousands of patients every single day, and are looking for someone who is excited to support the rapid scaling and growth of our platform across multiple specialty areas and workflows. A designer in this role will closely collaborate with our product, clinical operations and engineering teams, though they will also work with stakeholders across the company and engage directly with our customers and users. They will be responsible for conducting primary research with our end users, and supporting product managers in identifying key problems within the platform that deserve focus and investment. We believe that our designers are bastions of culture, engaging with empathy across the entire organization. They focus on creative problem solving, unbound by old playbooks, and are driven by a relentless focus on continuous iteration and improvement of their products, their teams, themselves and the company as a whole. If this sounds like you, read on. Key Responsibilities Develop a deep understanding of our clinical team members user journeys, the jobs to be done, and the pain points that we can improve Continue to evolve and define our UX principles, frameworks and best practices Collaborate across the entire organization to ensure you are getting the best feedback from the right people Be a builder at heart with technical depth. You can understand how a feature is built in the codebase with the help of AI. You prototype quickly and effectively to get to feedback earlier. You don't need to write production code every day, but you know enough to be dangerous. AI-native. You've meaningfully changed how you work through AI. Not just using it to go faster, but rethinking what's possible. This shapes how you build, how you prototype, and how you think about your own productivity. Create a culture of innovation, push back on preconceived notions, and approach problems with consistent patterns Self-driven. You don't wait to be told what to do next. You find the problem, form a view, and move. But you also know when to check in before going deep. You have a strong nose for when to push forward and when to surface something. Foster a culture of collaboration, continuous learning, discussion, and healthy debate. . Be willing to go above and beyond. Our team is at the nexus of bringing together ideas and making them a reality, and that involves a relentless focus on quality and a personality that thrives on creating community, delivering value, and improving oneself. Stay up-to-date with industry trends and emerging technologies to identify opportunities for ongoing innovation & improvement. Our favorite podcasts are: Relentless Health Value , Lenny’s Podcast and Acquired . We would love to hear yours! About you 5+ years of professional product/UX design experience, working closely with engineering teams and managing cross-functional stakeholders Experience designing for complex, multi-step workflows in software products (e.g., operational tools, workflow systems, or data-heavy applications), with a strong ability to simplify complexity into intuitive user experiences Experience working on pharmacy management systems, electronic health records (EHRs), or related healthcare SaaS software strongly preferred A strong portfolio demonstrating creative problem solving and critical thinking within complex systems and ambiguous problem spaces Deep curiosity and enthusiasm for AI, with hands-on experience of how AI can enhance user experiences, automate workflows, and reshape how products are built Extreme proficiency in Claude Code or similar, with the ability to produce implementation-ready designs Excellent communication, collaboration, and project management skills An ability to bring together opposing viewpoints and facilitate healthy discussion to arrive at