Senior Technical Product Manager, Digital Assessment Platform

Northwind Robotics – Digital Product : This is a fully remote role, aligned to working core EST hours . Candidates who live near CB offices have the option of being fully remote or hybrid. All CB employees are required to occasionally travel to meet in person for business purposes. Location Role Type: This is a full-time position About the Team The Digital Product team is driving the evolution of Northwind Robotics ’s digital assessment experience. As AI reshapes education, we are preparing students for the future by ensuring our digital assessments remain secure, meaningful, and reflective of the knowledge and skills needed to thrive in an AI-enabled world. At the heart of this strategic work, we are a collaborative group of product leaders, strategists, and innovators reimagining how digital assessments are delivered and experienced. Our work spans the full product lifecycle, from discovery and design to delivery and continuous improvement. We partner across the organization to ensure every solution we build improves outcomes for students, educators, and institutions. Every year, our platform delivers assessments to millions of students worldwide, providing opportunities that shape futures and open doors. Together, we are transforming Northwind Robotics ’s trusted assessment platform into a next-generation digital assessment experience that is secure, user-centered, and built to evolve with the future of learning and assessment. About the Opportunity As Senior Product Manager, Identity & Authentication, you'll own the direction of our identity and authentication product domain: the consumer IdP, federated sign-in (SSO), and the end-to-end account creation and sign-in experience. You'll define how students, parents, teachers, and school and district staff establish identity and securely sign in across our ecosystem, the front door to a platform that delivers high-stakes assessments to millions of students each year, and you'll own the quality of the identity context we expose to the rest of the platform. This is a senior individual contributor role for a product leader who is fluent in platform technology, not a delivery manager who also writes strategy. You'll set the vision and roadmap, ground it in user research and data, and work shoulder-to-shoulder with an engineering team and their manager to make it real. You're as comfortable defining a multi-quarter bet as you are working through an account-recovery edge case. You lead through direction and technical judgment, not by managing people, partnering closely with other product leaders and architecture teams so your identity domain holds up as Northwind Robotics 's digital assessment platform continues to scale. What You’ll Own You own Identity & Authentication end to end, the user-facing experiences and the engine behind them. The account lifecycle : account creation for consumer and professional accounts, and the full sign-up, sign-in, and recovery experience. You're accountable for how successfully users actually get in. The identity engine : the credentials, MFA, and authentication platform behind sign-in, and the tradeoffs among reliability, security, and usability. Federated sign-in and SSO : the SSO experience for institutional users, and the integrations connecting partners, customer service, and external contractors. Trusted identity context : the identity signal the rest of the platform depends on to know who the user is. Outcomes and measurement : KPIs that tie this domain to real user outcomes, and the work of tracking them and driving improvement. In this role, you will: Own Strategy and Product Direction (40%) Own the vision and roadmap for Identity & Authentication, grounded in user research, data, and a clear point of view on the problems worth solving. Define the KPIs that connect this domain to user outcomes and use them to decide what to build and what to stop doing. Make the hard tradeoffs across reliability, security, and usability, and align engineering, security, and leadership behind the direction. Make the case for identity investments that depend on other teams and get the work onto their roadmaps without owning their teams. Lead Product Delivery (40%) Work shoulder-to-shoulder with your engineering team to turn strategy into shipped capability, refining requirements and making the judgment calls that keep delivery aligned to intent. Go deep where it matters, from SSO flows to account recovery to the identity context other systems rely on. Run discovery and validation continuously, testing assumptions with users and data before committing engineering investment. Keep platform performance and reliability visible in your prioritization, partnering with your Engineering Manager who owns the operational metrics. Communicate Value and Build Alignment (20%) ·Give clear, outcome-focused updates that connect identity investments to measurable impact. ·Translate technical tradeoffs for senior non-technical stakeholders so decisions get made with shared und