Senior Technical Product Manager

About Us Aperture Cloud is a nonprofit tech company with a mission to radically increase transparency and effectiveness in global development. We build ethical, inclusive digital ID powered by biometrics to verify that health, aid, and services truly reach people. Aperture Cloud partners with organizations like Gavi to boost immunisation rates in developing countries, Ministries of Health like Ghana on pandemic response , and NGOs like BRAC to deliver maternal healthcare . Studies have shown Aperture Cloud increases impact through real-time, precision data, for example increasing maternal health visits by 38% in Bangladesh or accurate HIV tracing by 62% in Malawi. Today we’ve worked in over 17 countries helping deliver health, aid, and finance to >4M people. Our goal is to transform the way the world fights poverty, ensuring that every vaccine, every dollar, and every public good reaches the people who need them most. About the Role We are looking for a Senior Technical Product Manager to be the champion of our customers, diving deep into their experiences, pain points, and aspirations to ensure that our products not only meet but exceed their expectations. This role is critical in our journey towards achieving and maintaining product-market fit. The ideal candidate will have a strong technical background, exceptional communication skills, and a passion for customer-centric product development. If building technology for global health sounds exciting, we want to meet you! Job Details Job Title: Senior Technical Product Maanger Reporting To: Chief Product Officer Grade: UK Grade IC6 - £60,000 - £70,000 Location: Remote Department Overview Primary Function: The Product and Engineering department at Aperture Cloud is focused on developing innovative biometric solutions to help solve the problems of our users. We take a product-centric approach, ensuring our technology drives social impact through close collaboration and user-focused design. Key Goals: Enhance Biometric Solutions: Continuously improve our biometric products to ensure they are adaptable, reliable, and meet the diverse needs of our users. Drive Cross-Company Product Development: Promote collaboration across the entire company to accelerate the delivery of impactful, user-focused features. Ensure User Success: Go above and beyond to ensure our users benefit from our technology by providing ongoing support, troubleshooting, and guidance, while actively participating in decision-making and project implementation. Role Responsibilities Working within the department to own problems all the way to the delivery of solutions Coordinate dependencies between Mobile and Cloud engineering teams to ensure seamless solution delivery. Gathering and synthesising customer insights from internal teams (e.g., Partnerships, Operational Delivery) and external sources (field visits, user interviews, market research) to inform product development. Support prioritising high-level problems to solve in the product backlog. Reviewing our projects to determine how well our product is performing Work with Engineering Managers who run the development teams, ensuring they are involved and informed. Facilitating their participation in stakeholder calls and field visits to grow their autonomy in their respective teams. Stay up to date with industry trends, emerging technology and best practices in our sector. Grow our customer obsession in everything we do through education, processes, and tools. Requirements 5+ years of experience as a product manager in an agile environment, working on mobile or cloud-based products Strong technical background with the ability to understand and discuss technical concepts with a variety of different audiences. Experience managing technical products and roadmaps Proficiency with an issue-tracking tool (e.g. JIRA, YouTrack) Ability to communicate effectively across many levels, building strong interpersonal relationships with engineers, designers, operational managers, and external stakeholders Benefits 5 Reasons to Join Aperture Cloud Life is short. We believe work should be inspirational, meaningful and fun. At Aperture Cloud , we’re taking on global development’s biggest challenges, powered by an amazing culture and incredible people. Work with us, and you will grow faster, learn more, and take on great responsibilities with the potential to make lasting change. 1. Genuine Impact. Work directly with our partners and users to deliver technology that has the potential to impact millions of lives across the globe. At Aperture Cloud , you’ll be part of a team that is passionate about driving real change. 2. An incredible, diverse team. Our work is at the intersection of technology and global development, and we’ve managed to build an amazing team drawn from all over the world. But don’t take our word for it—we’re an externally recognised as a Great Place to Work , and a 2025 Best Workplace for Women amonst many other accolades. 3. Mutual Flex. We champion a work culture where auton