Senior Systems Engineer - Netsuite Developer

Teamwork makes the stream work. Keystone AI is changing how the world watches TV Keystone AI is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Keystone AI pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers. From your first day at Keystone AI, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines. What is the role? Keystone AI is hiring a Senior Systems Engineer with a focus on supporting the company's ERP platform, NetSuite, within the Enterprise Engineering team. This role is responsible for developing customizations including Suitelets, SuiteScript, and Workflows within NetSuite to support critical business processes such as Record to Report and Order to Cash. The Senior Systems Engineer will work alongside a team of engineers to grow functionality holistically across the application, collaborating with platform and integration developers working with other best-of-breed applications. This individual must demonstrate competence with NetSuite and related modules as well as third-party application integrations, bringing a well-rounded background in both business operations and ERP systems. The role encompasses the full software development lifecycle, including analysis, design, development, testing, and deployment, with a strong emphasis on designing for scale and reliability as Keystone AI continues to grow. How will I use AI at Keystone AI? At Keystone AI, we don’t just use AI, we work with it. AI agents and smart tools help power drafts, analysis, and repetitive workflows, while our people bring direction, judgment, and accountability. We’re looking for curious, adaptable builders who can show how they’ve used AI or automation to move faster, raise the bar, and scale their impact. We value your AI skills if you have built fluency across the agentic engineering toolchain — coding harnesses like Claude Code or Cursor, MCP servers, custom skills, or agent frameworks. And you can describe projects where you shipped real work with these tools. You know how to drive an agent, verify its output, and ramp on an unfamiliar codebase with an agent helping you. What are the responsibilities of the role? Design, develop, and test product features that meet business and technical requirements of NetSuite ERP modules and workflows Integrate NetSuite with other third-party systems using REST, SOAP web services, and APIs Assist in improving existing integrations with third-party logistics providers and ensure systems work optimally Collaborate with Scrum Masters, Product Owners, and other stakeholders to understand business requirements, policies, and procedures Lead full lifecycle implementation of core and advanced NetSuite modules Triage and resolve performance and data integrity concerns by reviewing and evaluating code, data patches, system logs, and resource utilization Design for scale and reliability as the organization grows Conduct investigative troubleshooting and problem solving, especially when the root cause is not immediately apparent Solve problems for both external and internal customers, including direct interaction with those affected to ensure successful outcomes Participate in the entire software development lifecycle, including analysis, design, development, testing, and deployment What experience would help someone be successful in this role at Keystone AI? 6+ years of NetSuite development experience In-depth knowledge of ERP systems, with a preference for hands-on implementation experience Experience designing, developing, and customizing NetSuite solutions supporting end-to-end supply chain processes, including inventory management, procurement, demand planning, and order fulfilment Hands-on experience with NetSuite Order Management, Accounts Receivable, Purchasing, and Inventory modules Strong domain knowledge of Procure-to-Pay (P2P) and Order-to-Cash (O2C) business processes Experience troubleshooting and enhancing NetSuite supply chain configurations to improve performance, accuracy, and automation Proficiency with HTML, CSS, JavaScript, and SuiteScript 1.0/2.0/2.1 Experience developing and managing NetSuite workflows, custom records, fields, forms, and advanced PDFs Expertise in SuiteAnalytics for building custom reports, saved searches, and KPIs Strong proficiency with REST, SOAP web services, and APIs for developing custom integrations with third-party systems Bachelor's or Master's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience NetSuite Developer Certification or equivalent experience preferred #LN-DS4 What's Keystone AI's approach to hybrid working? Keystone AI fosters an inclusive and collaborative environment where teams generally work in the office Monday through Thursday. Fridays are generally flexible for remote work, except for employees whose specific roles or assigned office location require five days' a week attendance. What are some of the benefits? Keystone AI is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter. Accommodations Keystone AI welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Keystone AI.com . What should I know about Keystone AI's culture? Keystone AI is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Keystone AI you'll be part of a company that's changing how the world watches TV. We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002. To learn more about Keystone AI, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet . By providing your information, you acknowledge that you want Keystone AI to contact you about job roles, that you have read Keystone AI's Applicant Privacy Notice , and understand that Keystone AI will use your information as described in that notice. If you do not wish to receive any communications from Keystone AI regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Keystone AI.com .