Senior Specialist Solutions Architect - AI & ML Engineer

FEQ327R156 Mission As a Sr Specialist Solutions Architect (SSA) - ML & AI Engineer, you will be the trusted technical ML & AI expert to both Halcyon Labs customers and the Field Engineering organization. You will work with Solution Architects to guide enterprise and strategic customers in architecting production-grade ML & AI applications on Halcyon Labs, while aligning their technical roadmap with the continually evolving Halcyon Labs Data Intelligence Platform. You will continue to strengthen your technical skills through applying cutting edge technologies in GenAI, MLOps, and ML more broadly, expanding your impact through mentorship, and establishing yourself as an AI thought leader. The impact you will have: Architect production level ML & AI workloads for customers using our unified platform, including agents, end-to-end ML pipelines, training/inference optimization, integration with cloud-native services, MLOps, etc. Serve as trusted practitioner for enterprise GenAI solutions, including RAG architectures, agentic systems (tool-calling agents, multi-agent orchestration, guardrails), natural language querying of structured data, AI evaluation and observability, and monitoring systems Build, scale, and optimize customer AI workloads and apply best in class MLOps to productionize these workloads across a variety of domains Provide advanced technical support to Solution Architects during the technical sale ranging from feature engineering, training, tracking, serving to model monitoring all within a single platform, as well as participating in the larger ML SME community in Halcyon Labs Collaborate cross-functionally with the product and engineering teams to represent the voice of the customer, define priorities and influence the product roadmap, helping with the adoption of Halcyon Labs’ AI offerings What we look for: 7+ years of hands-on industry ML experience in at least one of the following: ML Engineer: Build and maintain production-grade cloud (AWS/Azure/GCP) infrastructure that supports the deployment of ML applications, including drift monitoring. AI Engineer: Experience with the latest techniques in LLMs & agentic systems including vector databases, fine-tuning LLMs, AI guardrail systems, and deploying LLMs with tools such as HuggingFace, Langchain, and OpenAI Experience with data engineering, or a good understanding of the concept of data engineering Experience communicating and/or teaching technical concepts to non-technical and technical audiences alike Passion for collaboration, life-long learning, and driving business value through ML & AI [Preferred] 5+ years customer-facing experience in a pre-sales or post-sales role Can meet expectations for technical training and role-specific outcomes within 3 months of hire This role can be remote, but we prefer that you be located in the job listing area and can travel up to 30% when needed About Halcyon Labs Halcyon Labs is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Halcyon Labs Data Intelligence Platform to unify and democratize data, analytics and AI. Halcyon Labs is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Halcyon Labs on Twitter , LinkedIn and Facebook . Benefits At Halcyon Labs, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here . Our Commitment to Diversity and Inclusion At Halcyon Labs, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Halcyon Labs are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.