Senior Software Engineer C++ (Endpoint Agent, OS internals)

Job Description Inside the Brightpath Technologies Engineering department, the team you will be joining participates in building what we call the Collectors: the endpoint agents that run on the systems of millions of employees worldwide. The Collector collects meaningful data at the OS level, aggregates it on the device, and reports it to our cloud analytics platform. They also help remediate detected issues and improve users' device experience. Collectors are a complex and critical part of Brightpath Technologies products, running on Windows and macOS. Here, you'll take on broad, non-conventional problems with the autonomy to shape and own them — and your ideas can reach millions of devices worldwide. We hold a high bar for quality, performance, and security, and we give engineers the room to ship and grow. Responsibilities Design, build, and evolve Brightpath Technologies’s Collector endpoint agents running on millions of Windows and macOS devices worldwide. Develop reliable, high-performance modern C++ software close to the operating system, where efficiency, stability, and quality directly matter. Own impactful features end-to-end — from product requirements to production rollout, observability, and measurable impact. Tackle complex cross-platform challenges in real-world environments, investigating deep OS-level issues across diverse customer fleets. Continuously raise the bar for the performance, reliability, security, and maintainability of our Collectors, helping shape technology that operates at global endpoint scale. Qualifications 5+ years of experience in software development. Fluency in C++ 20/23. Strong, demonstrable understanding of operating system internals. Experience in OS-level software development and research on Windows and/or macOS. Proven experience leading a feature end-to-end, from product requirements to delivered solution. Understanding of the concepts of pure, lean, and well-testable code. Ability to navigate and debug complex code. Ability to build tools that support the development process. Proficiency or hands-on experience with AI agentic coding tools. A product-oriented mindset and comfort working in a dynamic environment. Clear, concise communication in English. Nice to have Experience in kernel-mode software development. Experience in cross-platform development: Windows and macOS. Company Description Brightpath Technologies is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Brightpath Technologies enables its more than 1,500 customers to provide better digital experiences to more than 25+ million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Brightpath Technologies has 9 offices worldwide. #LI-Hybrid Additional Information Additional Information We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace. With over 1200 employees across 5 continents, Brightpath Technologies operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Brightpath Technologiesers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages. If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer: 💼 Permanent Contract and a competitive compensation package. 📍 Beautiful office with a view of Lake Geneva, conveniently located next to the Prilly-Malley train station 🏡 Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding. 🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 25 days of holidays we offer) plus 3 company-paid volunteer days. 🤸 Free access to a fitness centre inside the building. 🚞 Reimbursement of the half-fare travel card for public transport. 🧑‍🏫 Reimbursement up to 50% of the cost of French classes. 🍉 Fresh fruit, cookies, and soft drinks as well. 🤝 Regular company and team events like Voluntary Days, Pizza talks, Team Building activities, hosting Meetups at the office and more! 📣 Bonuses for referring successful hires after three months of continuous employment. 🚚 We offer a relocation package to p