Senior Software Engineer—AI Product & Platform Engineering

This is a remote position Senior Software Engineer (Remote)—AI Product & Platform Engineering We build AI-powered products that improve customer workflows (speed, accuracy, confidence). As we deliver outcomes, we extract the repeatable patterns into an internal AI engineering platform that makes the next outcome faster and safer. This is not a "build it and they will come" platform role; platform adoption is earned through shipped product value. This role reports to a Principal Software Engineer. Remote, with overlap expected within +/-2 hours of America/Chicago. Responsibilities · Ship end-to-end product increments (spec → build → release → operate) · Use the right tool for the job; our current default is a modern TypeScript + React full-stack (server rendering, RSC-style patterns, streaming), and we stay flexible as we learn · Build AI features with disciplined patterns: tool calling, structured outputs, grounding, and streaming UI · Partner with product, design, and SMEs to define outcomes, validate assumptions, and iterate quickly · Turn lessons from shipped features into reusable "paved road" primitives (eval harnesses, guardrails, shared tool/prompt patterns) · Build evaluation + release loops (tests, golden datasets, regressions, targeted human review; LLM grading where it fits) · Own reliability, performance, and cost; instrument with OpenTelemetry and define SLOs for key flows · Enforce security and privacy by design (safe tool access, authZ, auditability, prompt-injection mitigations, PII handling) Success in 90 Days · Ship customer-impacting AI features with telemetry and tests · Improve eval coverage/quality and move a key metric (grounding/tool-use, latency, reliability, or cost) · Deliver a reusable platform primitive that gets adopted via shipped features (not a standalone framework) Required Qualifications · Senior-level TypeScript + React experience in production systems · Experience building React full-stack apps (routing, server rendering, server components/actions, backend-for-frontend patterns) · Async + streaming experience (SSE/streams; cancellation/backpressure awareness) · Comfortable on macOS and Linux; fluent with CLI for local dev, debugging, automation, and as an API · Strong Git discipline (PR workflows, code reviews, conventional commits, clean commits) and ability to raise the bar through review · Strong testing discipline and ability to build testable abstractions · Strong API integration experience; ability to ship, measure, and iterate in ambiguity Preferred Qualifications · Experience with the Vercel AI SDK (Core + UI) for streaming experiences, tool calling, and chat UX patterns · LLM integration experience (OpenAI/Anthropic/Bedrock or similar) with tool calling / structured outputs · Experience building internal platform primitives with real adoption (SDKs, shared libraries, paved roads) · Experience with AI evaluation frameworks and regression testing for model outputs · Experience with API design and an intuition for · Observability and/or security depth for AI systems What Sets You Apart · You're outcome-driven: ship, measure, iterate · You build reusable components by proving the use-case in real product work · You're energized by a startup mentality: nimble execution, fast learning, pivot readiness Operational Details · Employment type: Full-time · Location: Remote (US-based) · Timezone: +/-2 hours of America/Chicago Northwind Robotics (www.aapc.com) is the world’s largest and fastest-growing healthcare training, certification, and solutions association. Northwind Robotics Values: DRIVEN | Self-starts and stays highly motivated to achieve ambitious goals. Shares contagious energy and enthusiasm liberally. Takes initiative without always being directed. Demonstrates confidence in decision-making and effectively balances autonomy and authority with accountability. HUMBLE | Learns, adapts, and improves relentlessly. Seeks feedback without insecurity and implements coaching. Recognizes others' contributions gratefully. Approaches work and relationships with an abundance mentality. Places the needs of others above self. TRANSPARENT| Integrity-centered, honest, truthful, and trustworthy in all aspects of work. Keeps commitments to external and internal parties. Holds self strictly accountable, valuing the trust placed in them by others. SUPPORTIVE | Empowers and uplifts others. Listens actively and responds with empathy and understanding. Prioritizes well-being and growth of team members and customers ahead of own interest. Faces challenges together, believing in collective strength and unity. INNOVATIVE | Entrepreneurial spirit with a scrappy mentality. Dreams big, sees opportunity, pursues full potential, and finds ways to accomplish the impossible. Rolls up sleeves and does real work. Works quickly, intelligently, and flexibly. What we Offer: Comprehensive benefits package including medical, dental and vision insurance Health Savings Account Generous PTO and Holiday Pay 401(k) retirement plan Re