Senior Site Reliability Engineer (SRE)

📋 Description Lead efforts to improve reliability, scalability, and performance across critical services Define and implement SLIs/SLOs and error budgets to guide engineering priorities Design and develop observability systems (metrics, logging, tracing, alerting) Lead complex incident response, acting as incident commander when needed Identify and eliminate toil through automation, tooling, and improved workflows Partner with product and platform teams on architecture decisions and production readiness 🎯 Requirements Must be a South Korean citizen or reside in South Korea with a valid work visa 6-10+ years of experience in SRE, infrastructure, or backend systems engineering Demonstrated experience owning reliability outcomes for complex, distributed systems Strong experience with cloud infrastructure (AWS, GCP, or Azure) and production-scale systems Deep understanding of observability, incident management, and system performance Proficiency in at least one programming language (Go, Python, Java) with a focus on automation 🎁 Benefits Impactful work: shaping the future of customer experience Dynamic culture: collaborative, inclusive team with big ideas Comprehensive benefits: medical, dental, vision, 401(k), wellness