Senior Product Manager

Responsibilities 1. Achieving Revenue and Profitability Targets • Own the commercial performance of the Cybersecurity portfolio, including revenue, orders and profitability. • Develop business plans and financial forecasts, manage product economics and investments, and monitor sales performance and pipeline. • Identify new growth opportunities across SSE, Zero Trust Branch, AI Security, Cellular Security and other emerging Zero Trust capabilities. • Work closely with Sales, Product Specialists, Marketing and technology partners to drive customer adoption, pipeline creation, cross-sell and expansion. • Optimise pricing, commercial models, partner costs and service delivery economics. • Grow sustainable and recurring managed-service revenue. 2. Formulating Product Strategies and Roadmaps • Define and execute the product strategy and multi-year roadmap for the Cybersecurity portfolio. • Align product strategy with business priorities, customer needs, market developments and technology partner capabilities. • Identify and prioritise opportunities across SSE, Zero Trust Branch, AI Security, Cellular Security and emerging security capabilities. • Assess customer needs, competitor developments, technology trends and partner roadmaps. • Determine where should invest, differentiate, partner or develop new capabilities. • Work with Engineering, Operations, Sales, Marketing and strategic partners to execute the product roadmap. 3. Managing the Entire Product Lifecycle • Own the end-to-end product and service lifecycle from opportunity identification and business case development through launch, growth, optimisation and retirement. • Translate technology capabilities into scalable and commercially viable solutions and managed services. • Define service scope, operating models, pricing, commercial constructs, Statements of Work, service levels and support models. • Ensure new products are operationally ready and can be effectively sold, delivered and supported at scale. • Monitor revenue, profitability, pipeline, customer adoption, service performance and customer feedback after launch. • Manage technology evolution, product dependencies, partner roadmap changes and end-of-life transitions. 4. Driving Go-To-Market (GTM) and Pipeline Generation • Own and drive the GTM strategy and pipeline development for the Cybersecurity portfolio. • Identify target customer segments, priority use cases and buyer personas. • Develop differentiated value propositions, sales plays, messaging, solution collateral and competitive positioning. • Develop growth opportunities across SSE, Zero Trust Branch, AI Security, Cellular Security and emerging Zero Trust capabilities. • Identify opportunities to bundle Cybersecurity with connectivity, mobility, cloud and managed services. • Work with Sales, Marketing, Product Specialists and technology partners on customer workshops, campaigns, industry events and strategic pursuits. • Monitor pipeline coverage, conversion, customer adoption and competitive activity. 5. Working with Key Technology Partners for Continuous Innovation • Develop and manage strategic technology partnerships, with particular focus on Zscaler. • Maintain alignment with partner product strategies, technology roadmaps and emerging capabilities. • Translate new partner technologies into commercially viable products and managed services. • Drive co-innovation and joint solution development with strategic partners. • Combine partner capabilities with strengths in connectivity, mobility, managed services and Cybersecurity operations. • Manage joint business planning, roadmap alignment, commercial optimisation, sales enablement, pipeline development and joint GTM initiatives. • Engage emerging technology and ecosystem partners where appropriate to address portfolio gaps and new opportunities. 6. Ensuring Alignment Across Teams • Act as the central product owner across commercial, technical and operational teams. • Work closely with Sales, Product Specialists, Engineering, Operations, Service Delivery, Marketing, Commercial, Finance, Legal and strategic partners. • Establish clear product objectives, priorities, responsibilities, timelines and success measures. • Coordinate stakeholders throughout the complete product lifecycle. • Bring together capabilities across Cybersecurity, networking, mobility, cloud and managed services to develop integrated solutions. • Identify and resolve technical, commercial, operational and organisational dependencies. • Ensure products are technically viable, commercially competitive, operationally scalable and ready for customer adoption. 7. Monitoring Market Trends and Customer Needs • Monitor market trends, customer priorities, competitive developments, regulatory changes and emerging technologies. • Maintain a strong understanding of Zero Trust, SSE/SASE, Zero Trust Branch, AI Security, Cellular and IoT/OT security, cloud security and other emerging Cybersecurity areas. • Engage enterprise customers, Sales teams, Product Specialists and industry stakeholders to understand changing security requirements and challenges. • Translate customer and market insights into product requirements, new use cases, differentiated propositions and roadmap priorities. • Evaluate global Cybersecurity vendors, managed security providers and telecommunications providers to identify competitive opportunities. • Identify areas where can differentiate by combining Cybersecurity with connectivity, mobility, cloud and managed services. • Anticipate emerging security challenges and identify new growth opportunities ahead of market demand. Requirements • Degree in Cybersecurity, Computer Science, Engineering, Data Science and AI, or equivalent. • Minimum 3 years of experience in Sales, Pre-Sales, Technical Product Marketing, Technical Business Development, or a related role. • Experience in Cybersecurity solution design, including AI-assisted threat detection and remediation. • Experience across different aspects of Cybersecurity, including the use of AI to improve threat detection, response and remediation. • Experience working in a Cybersecurity Sales, Pre-Sales, Technical Marketing, or Delivery role. • Zscaler Professional certification or equivalent would be advantageous. Licence no: 12C6060