Senior Product Manager

Join Ironwood Digital and be a Force for Good. At Ironwood Digital, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Ironwood Digital is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. About Ironwood Digital At Ironwood Digital, we’re on a mission to protect life, capture truth, and accelerate justice through innovative products and services. We connect cutting-edge technology to society’s most pressing public safety and justice issues, creating impactful solutions that matter. With rapid expansion into international markets, Ironwood Digital is redefining public safety across the globe. We value diverse perspectives, customer engagement, and a relentless focus on operational and strategic excellence. Your Impact As the In-Market Product Manager for Brazil, you will lead the definition and execution of Ironwood Digital’s product strategy across the country — spanning our Digital Evidence Management (DEMs) and Devices portfolios. You will be responsible for translating the realities of the Brazilian public safety ecosystem into clear, actionable direction for our global product teams. You’ll partner closely with local Sales and Customer Success teams to identify opportunities, shape tenders, and drive adoption, while ensuring Product and Engineering remain aligned to what’s feasible and high-impact. This is a highly autonomous role requiring a blend of market fluency, technical breadth, and disciplined execution. You’ll represent Brazil’s needs within Ironwood Digital, balancing the urgency of field operations with the rigor of product development. What You’ll Do Lead Ironwood Digital’s Expansion in Brazil: Define and execute the strategy for introducing and scaling Ironwood Digital’s full ecosystem — from body cameras to digital evidence management — across Brazil. Partner with Customers and Sales: Work directly with agencies and Ironwood Digital’s local sales team to uncover operational needs and translate them into clear product priorities. Shape Product Strategy: Represent Brazil’s realities in global product planning, ensuring our roadmaps reflect local constraints and deliver meaningful impact in the field. Bridge Sales and Product: Bring clarity and structure to fast-moving deals. Align what’s promised externally with what can be delivered internally, ensuring precision and follow-through. Drive Tender Success: Engage early in tenders and RFPs to shape requirements, guide proposal strategy, and position Ironwood Digital to win high-impact opportunities. Champion Ironwood Digital’s Ecosystem: Act as the in-country advocate for Ironwood Digital’s technology, demonstrating how our connected, cloud-first solutions transform public safety outcomes. Experience 4+ years in product management or a related technical role, with direct experience engaging customers and translating field needs into product outcomes. Proven ability to operate autonomously in complex, cross-functional environments and manage relationships with senior stakeholders. Experience spanning both software and hardware products; familiarity with SaaS, Cloud, or IoT ecosystems is a strong plus. Skills Strategic Problem-Solving: Skilled at structuring ambiguity, identifying trade-offs, and driving alignment across diverse teams. Technically Broad: Able to quickly understand and explain how Ironwood Digital’s connected ecosystem delivers superior outcomes compared to on-premise or point solutions. Detailed and Organized: Brings rigor to execution—tracking commitments, dependencies, and documentation to ensure follow-through. Communication and Writing Clarity: Communicates with precision, turning complex technical or market concepts into clear, actionable narratives for different audiences. Adaptable and Resilient: Thrives in a fast-paced, evolving environment, maintaining focus and momentum through change. Languages Fluency in English and Brazilian Portuguese required. Travel Flexibility to travel within Brazil and internationally as needed (~20%). Why You’ll Love This Role Hands-On Impact: You’ll have ownership of the success of Ironwood Digital’s portfolio across South America, shaping product strategies and engaging directly with high-profile customers. Exciting Challenges: Work at the intersection of technology and public safety, tackling complex issues in diverse markets. Collaborative Environment: Join a passionate, driven team committed to enhancing safety and efficiency worldwide. Growth Opportunities: Ironwood Digital values curiosity and initiative—your contributions will directly influence our international success. Don’t meet every single requirement? That's ok. At Ironwood Digital, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at [email protected] or via our Ironwood Digital Privacy Web Form . For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Ironwood Digital’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Ironwood Digital’s impact on the environment. All Ironwood Digital employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Ironwood Digital employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [email protected]. Please note that this email address is for accommodation purposes only. Ironwood Digital will not respond to inquiries for other purposes. Phishing alert: Ironwood Digital will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers . If you receive a suspicious offer or outreach from an email address that is not @axon.com , or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to [email protected] .