Senior Product and Customer Analytics Engineer at Lumen Dynamics

Senior Product and Customer Analytics Engineer at Lumen Dynamics
Senior Product & Customer Analytics Engineer
Why You Should Apply
\- Join a digital transformation team with no legacy technology maintenance.
\- Work in a modern engineering culture that incorporates new AI tools.
\- Enjoy job security as part of an international financial services company regulated by Bank Negara Malaysia (BNM).
\- Influence product decisions by analyzing customer behavior, understanding user engagement, identifying drop-off points, and uncovering drivers of retention and revenue.
\- Turn ambiguity into actionable steps and recommendations, and see the direct impact of your work by spotting hidden trends.
What You Will Do
\- Partner with Product, Data, and Business teams to ensure development focuses on impactful initiatives.
\- Define and track key product metrics to identify growth opportunities.
\- Translate data into clear recommendations for roadmap prioritization and informed decision-making.
\- Ensure product features align with user needs, optimize product strategy, and improve user experience.
What You Will Need
\- Experience in Data Analytics, Data Analyst, Product Analyst, or Data Scientist roles.
\- 5-10 years of relevant experience in a mid to senior level capacity (this role does not involve team leadership).
\- Proficiency in SQL, especially with large data sets.
\- Ability to translate customer analytics into Tableau or other data visualization tools.
\- Background in fintech, tech companies, product companies, or startups/scale-ups, with a focus on building new enterprise-ready solutions or rolling out new features.
About the Company & Team
\- The Malaysian team and product suite are less than 5 years old but are part of a globally established fintech and financial services company operating in 15 countries.
\- The company is regulated under Bank Negara Malaysia, ensuring a highly regulated and financially secure environment.
\- All products are built in-house, with no reliance on vendors, allowing for the execution of long-term initiatives with internal technical capabilities.
How to Apply
\- Click the “apply” button to submit your application. You may share your CV or LinkedIn profile—whatever you have available.
\- The recruiter is happy to provide more information upon request.
\- Every applicant or enquiry will receive a reply.
Note
\- Employment passes, work visas, or relocation support are not provided.
\- Only candidates with work rights in Malaysia will be considered.