Senior Key Account Manager

Troopod is hiring via TIGI HR Solution Pvt. Ltd. Senior Key Account Manager job (Remote only) | Cutshort

Senior Key Account Manager
Senior Key Account Manager

3
\- 6 yrs
₹4L - ₹9L / yr
Remote only
Skills
Account Management
Client Servicing
Client Management
cro
Revenue management
Revenue growth
Google Analytics
Negotiation
Mandatory Criteria
– Key Account Management (preferably in D2C, SaaS, or Growth Marketing)
– Client Relationship Management
– Data-driven problem solving & storytelling
– Funnel Optimization / CRO knowledge
– Revenue Retention & Upselling Strategy
– Proficiency with analytics tools (Google Analytics, Hotjar, VWO, etc.)
– Excellent communication and negotiation skills
– Strong cross-functional collaboration with design & tech teams
OKR
Objective 1 – Client Growth & Retention:
– Achieve ≥95% client retention across assigned accounts.
– Identify and close at least two upsell/cross-sell opportunities per quarter.
Objective 2 – Revenue Accountability:
– Own and deliver quarterly account revenue targets.
– Improve client ROI/ROAS through CRO-driven interventions.
Objective 3 – Relationship Management:
– Maintain client CSAT ≥ 8/10.
– Conduct monthly business reviews and share measurable impact reports.
Objective 4 – Collaboration & Leadership:
– Coordinate with tech, design, and CRO teams to deliver outcomes on time.
– Mentor junior account managers for structured delivery and communication.
If interested kindly share your updated resume at 82008 31681
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Founded
:
2021
Type
:
Product
Size
:
0-20
Stage
:
Raised funding
About
In 2017, like any other college kids straight out of college, we also wanted to start something of our own, build our own Startup. We had tons of ideas but couldn't find the right set of folks with whom we can discuss our thoughts.
We messaged people on LinkedIn and Facebook but no one gave us any "BHAV". We became part of various startup communities but all of them were filled with people spamming and selling their stuff.
Out of frustration, we decided to start our own community where entrepreneurs can share and discuss around their startup ideas, which is famously known as Pushstart as of today.
_
We worked on Pushstart for 3 years, scaled it to 22k+ monthly active entrepreneurs across India, 100k+ monthly conversations, and a decent revenue to sustain a full-time team of 10 folks_
While we scaled ">Pushstart, we realized that every person is unique and has a plethora of problems and interests which can't be catered via one single community.
That's when we started building niche communities but soon we realized that if we want to target the 7 Billion people out there, we can't be the only ones creating communities.We need to empower millions of other community builders so that they can build niche communities.
And that's how the idea of Troopod came into existence
Troopod is a mobile-first platform that empowers community builders to efficiently set up and manage purpose-driven communities. We call it "Slack for Communities"
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