Senior Director of Cloud Services

📋 Description Establish, monitor, and reinforce Cloud Services delivery standards for scope, quality, timelines Maintain visibility into engagement schedules, milestones, risks, dependencies, and resourcing to Review delivery health and operational metrics such as utilization, capacity, forecast, margins Lead resolution of high-priority delivery and client escalations, engaging directly with clients Lead high-priority client escalations and difficult conversations with professionalism Ensure client commitments are understood across delivery teams and that engagement decisions 🎯 Requirements 10+ years of experience in cloud services, technical delivery, professional services operations, or Strong experience and proven success establishing delivery standards and improving operational Direct experience leading cloud services delivery teams or organizations. Experience managing operational metrics such as utilization, margins, capacity, delivery timelines Strong operational leadership and team-building skills, with experience leading delivery teams Deep understanding of cloud services delivery and engineering practices across AWS, Azure, and/or 🎁 Benefits Flexible work model (remote/office) Paid parental leave Flexible time off Certification and training reimbursement Digital mental health and wellbeing support membership Comprehensive insurance options