Senior CX Platform Engineer

📋 Description Build and operate production-grade agentic applications and multi-step AI workflows for account Develop and maintain MCP servers and secure connectors for enterprise platforms and data sources Use coding agents and AI-assisted development tools as part of the daily engineering workflow for Build and evolve the team's agent development harness, including shared conventions, reusable Establish evaluations, tracing, observability, and human-in-the-loop controls to make AI systems Develop and maintain the application platform, including AWS infrastructure, gateway capabilities 🎯 Requirements Demonstrated experience building and operating production software, including ownership of Hands-on professional experience using coding agents such as Claude Code, Cursor, Codex, GitLab Practical experience building with large language models beyond conversational interfaces Strong Python development skills with FastAPI, Flask, or comparable frameworks, alongside Experience designing APIs, authentication and authorization mechanisms, and secure systems for Hands-on experience with AWS services such as ECS, RDS, and Lambda, as well as Terraform, Docker 🎁 Benefits Remote work environment for eligible employees in the United States. Base salary range of $139,200–$235,200 USD, depending on level, experience, skills, knowledge Equity compensation and employee stock purchase plan. Flexible paid time off. Parental leave and wellness-focused support. Growth and development funding to support ongoing professional learning and career growth.