Senior Collections Strategy Analyst

📋 Description Build a holistic analytics framework for the overall recovery program, spanning debt sale Design, test, and maintain dialer strategy for pre-charge-off delinquent accounts, including Bring a strong test-and-learn mindset to strategy development, structuring dialer experiments to Build and maintain a quarterly business review (QBR) deck for our third-party collection agencies Own and evolve our digital communication strategy across email, SMS, and AI voice agent channels Track, analyze, and report on settlement performance with debt settlement companies (DSCs) 🎯 Requirements 3-5+ years of experience in a quantitative, analytics, or strategy role, ideally within Direct experience with collections operations such as dialer strategy, agency management, debt Advanced SQL skills and comfort querying large, complex datasets independently. Experience building dashboards and reporting in Tableau (or a comparable BI tool), plus advanced Track record of designing and analyzing test-and-learn experiments (e.g., A/B tests) to optimize Strong analytical and problem-solving skills, with the ability to move from raw data to a clear 🎁 Benefits Competitive salary and stock option plan Medical, dental and vision insurance with employer paid options Flexible PTO Competitive 401(k) Opportunities for professional growth and development Paid parental leave