Senior Cloud Solutions Architect (VDI/AWS Workspaces)

At Northwind Robotics , we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at Northwind Robotics . As a Cloud Solutions Architect, you will work with Mission Cloud’s customers to develop strategic solutionsleveragingthe AWS portfolio, focused onWorkSpaces. You will work with our Project Management and Cloud Engineering teams to provide Mission’s Professional Services to the accounts and projects to whichyou’realigned. As a Cloud SolutionArchitect,you’llbe the primary point of contact for your accounts. Our Cloud Solution Architectsare responsible forholding regular consulting sessions to build a roadmap for further optimization, automation, and resiliency while the hand-on engineers execute the road map items driving world class outcomes. This position is 100% remote.Occasional travel may be required. Responsibilities Consult with multiple clients simultaneously to understand business and technical needs Be a trusted advisor to assigned clients; help align customer expectations with best practices Develop strategic roadmaps and project plans based on customer goals Work with clients and Project Managers to set expectations, drive alignment, and coordinate timelines Document and present recommendations to customers, including senior leadership Translate customer requirements into LOE estimates, design documents and keep project tracking boards up to date Provide guidance to Cloud Engineers as they implement customer roadmaps Quality check engineering work; ensure top quality work and customer satisfaction Support Presales Cloud Solutions Architects in proposal design and positioning Mentor Cloud Engineers Requirements Experience working in a customer-facing consulting role Experience developing project roadmaps, LOE estimates, and design documents Ability to lead customer facing projects, assigning work to teams, and quality checking engineering work Ability to translate technical requirements to a non-technical audience Ability to present solutions to customers, overcomeobjectives, and createconsensus Extensive experience designing and deploying AWSWorkSpacesandAppStream/WorkSpacesApplications environmentsaligned to user personas, including persistent and non-persistentmodels.Must have led persona-based pilots/PoCs, including success criteria definition,compatibilityvalidation, rollback planning, and user readiness considerations. Strong knowledge of networking for end-user computing. Must have experience with bandwidth planning, latency/RTT targets, andclient connectivity considerations.Must be ableto troubleshoot and remediate userexperience issues caused by network conditions. Hands-on experience designing AWS VPC connectivity for EUC, including DNS considerations, directory reachability, routing, and enterprise connectivity patterns (e.g., VPN/Direct Connect) forWorkSpacesenvironments. Expertisewith Active Directory integration and SSOstandardsfor VDI environments , including SAML-based federation patterns and associated prerequisites/claims mapping. Experience designing and operating certificate-based orpasswordlessauthentication. Experience with application management and virtualization , including Intune, SCCM, golden image creation, and app streaming. Expertisewithin OS and end-user computing environments (Windows/LinuxWorkSpaces, profile management, and peripheral support).Demonstratableexperience with OS hardening, application packaging, performance optimization (login time/resource usage), and lifecycle management (versioning/patching/testing). ProficiencymanagingWorkSpacesvia automation and scripting, leveraging CLS/SDK/PowerShell toolingto standardize provisioning, configuration changes, and operational tasks at scale. Experience implementing EUC observability and operational readiness, includingmonitoringsignals, troubleshooting workflows, and support playbooks for connection/performance incidents. Experience modernizing/migrating from VDI platforms (e.g., Citrix, Horizon, AVD) to AWSWorkSpaces, including application dependency analysis,sequencingand wave planning, and cutover planning. Ability to integrateWorkSpaceswith enterprise SaaS solutions (e.g., Microsoft 365, Google Drive)whilemaintainingsecurity and user experience. Demonstrated capability toidentifysecurity gaps and produce actionable remediation recommendations to strengthen a client’s VDI/EUC security posture(network boundary controls, identity posture, access controls). Occasional off-hours support, depending on client's need Northwind Robotics is committed to being an AI-fluent organization We’re looking for people who bring curiosity, a learner’s mindset, and a willingness to engage with ever-evolving