Senior Business Analyst - Mainframe

Work Setup: Remote (Philippines-based) Experience Level: Senior (7+ years) Shift: Meaningful Overlap with PST (US Pacific) Business Hours / Night Shift What You'll Do As a Senior Business Analyst, you will: Elicit, analyze, challenge, document, and validate business requirements, user stories, acceptance criteria, functional specifications, and process flows for enterprise and reservation systems. Manage project and enhancement intake by defining business outcomes, estimating complexity, identifying dependencies, and preparing work for prioritization and backlog readiness. Analyze business processes, system impacts, operational metrics, and data to support informed decision-making through dashboards, trend analysis, KPI reporting, and risk identification. Serve as the primary liaison between Business Stakeholders, Product Management, Engineering, Quality Assurance, Architecture, Operations, and Support teams. Prepare executive-ready project updates, decision papers, solution recommendations, and trade-off analyses tailored for both business and technical audiences. Facilitate Agile ceremonies, remove delivery impediments, monitor sprint metrics, and promote Agile best practices while maintaining ownership of requirements quality and delivery readiness. Act as a technical liaison across mainframe systems, legacy integrations, and enterprise interfaces by assessing system impacts and identifying practical solution options. Qualifications Must Have Availability to work with meaningful overlap during PST (US Pacific) business hours . At least 7 years of progressive experience in Business Analysis, Product Analysis, Systems Analysis, or software delivery within complex enterprise environments. Minimum 5 years of hands-on experience eliciting, documenting, and validating: Business requirements User stories Acceptance criteria Functional specifications Process flows Proven experience managing: Project intake Backlog readiness Prioritization support Dependency analysis User Acceptance Testing (UAT) coordination Stakeholder alignment Experience working across both Scrum and Waterfall delivery methodologies, including: Jira story creation Agile facilitation Sprint ceremonies Backlog refinement Required experience working within mainframe environments , including exposure to: COBOL VSAM DB2 CICS Legacy integrations Enterprise interfaces Advanced ability to translate ambiguous business needs into clear, testable, traceable requirements and actionable recommendations. Strong Advantage Experience supporting cloud modernization initiatives involving migration or integration with legacy mainframe platforms. Strong facilitation, stakeholder management, executive communication, and meeting leadership skills. Experience with: Current-state and future-state process mapping Gap analysis Root cause analysis Data analysis and reporting experience using Power BI , SQL , or similar tools. Nice to Have Agile certifications such as: Certified ScrumMaster (CSM) Professional Scrum Master (PSM) SAFe Certification Previous experience within the travel, hospitality, or reservation platform industry. Tools & Technologies Experience with any of the following is a strong advantage (experience with all is not required): COBOL VSAM DB2 CICS Jira Confluence Power BI SQL Microsoft Visio Lucidchart Why Join Us? Work as an embedded team member supporting a major enterprise cruise-line client on high-impact reservation platform initiatives. Own the translation of complex business requirements into clear, testable deliverables that drive successful technology delivery. Collaborate closely with Product, Engineering, Architecture, and executive stakeholders across multiple business units and brands. Enjoy a remote, full-time contract opportunity for Philippines-based professionals.