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Senior Application Support
Manpower Outsourcing Services, Inc. · Bonifacio Global City, Metro Manila · Posted 32d ago
About the role
Ensure smooth operations of business applications by resolving issues and facilitating transitions from development to production environments. The role involves continuous improvement initiatives, automation of manual activities, and effective communication with stakeholders. Requires proficiency in Microsoft SQL Server and experience with Agile methodologies.
Full job description (as posted) ↓
Responsibilities: · Ensure smooth business application service operations by resolving issues in a timely manner. · Facilitate smooth transition of application features from development to production environments. · Actively develop continuous improvement initiatives and optimization of business application service operations. · Assist in the automation of existing manual activities to improve the consistency and efficiency of business application service delivery to end users. · Effectively communicate to stakeholders as part of incident/problem management. · Manage escalations related to operational topics. Skills and Experience Required: · Proficient in relational databases (preferably Microsoft SQL Server, Snowflake is a plus) · Experience with incident and problem management · Good understanding or have gained experience on at least one common · Enterprise Agile Framework e.g., Kanban, SAFe, SCRUM, etc. · Strong in agile delivery, with release management experience and engineering exposure · Proven ability to balance and prioritize multiple operations/projects at a time, while maintaining sharp attention to detail. · Experience or active personal learning in Artificial Intelligence Nice to have: · Knowledge in cloud services, preferably AWS · Knowledge in CI/CD Pipelines and Tools (GitLab, Jenkins, Etc.) · Experience in supporting SaaS systems (e.g. SAP) · Knowledge in programming languages, Java and Python · Experience in using ServiceNow, Jira, Confluence, or other similar tools
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FAQ
Is the Senior Application Support role at Manpower Outsourcing Services, Inc. remote?+
This Senior Application Support position is listed as hybrid (Bonifacio Global City, Metro Manila).
What is the salary for the Senior Application Support role at Manpower Outsourcing Services, Inc.?+
The listing states ₱90,000 – ₱100,000 per month.
What seniority level is this Senior Application Support role?+
This is a senior level position.
How do I apply for the Senior Application Support role at Manpower Outsourcing Services, Inc.?+
Use the "Apply on jobstreet_ph" button to open the original posting on jobstreet_ph, where you can submit your application directly to Manpower Outsourcing Services, Inc..