About the role
📋 Description Troubleshoot and resolve user access and identity verification issues; escalate to Tier 3. Assist users with access requests, review denials, and document steps. Support onboarding/offboarding; verify account creation and deprovisioning. Perform basic system diagnostics, review logs, test connectivity. Maintain incident records, create troubleshooting docs, update issues. Provide guidance on system access, password resets, and account management. 🎯 Requirements 2-3 years IT support; knowledge of identity management, access controls, and user directories. CompTIA A+, Security+ or equivalent certification preferred. Knowledge of PagerDuty and Dynatrace. Strong communication, customer service, problem-solving, and teamwork. Understanding access control, provisioning, and identity verification; follow runbooks.
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FAQ
Is the Saviynt Engineer role at Lumen Dynamics remote?+
This Saviynt Engineer position is listed as hybrid (Noida).
What seniority level is this Saviynt Engineer role?+
This is a mid level position.
How do I apply for the Saviynt Engineer role at Lumen Dynamics?+
Use the "Apply on empllo" button to open the original posting on empllo, where you can submit your application directly to Lumen Dynamics.