Salesforce Experience Architect, AI and Agentforce (Solution Architect)

Why Aperture Cloud , Part of Accenture: At Aperture Cloud , Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and Aperture Cloud , Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being Salesforce’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space. Be part of the Aperture Cloud , Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you’re ready to make your mark in the AI space, Aperture Cloud , Part of Accenture is the place for you. As an Experience Architect, AI & Agentforce , you will be responsible for driving the solution for and building Agentforce-powered experiences for users to deliver impactful business value to our clients. You'll work with our talented AI team to make significant contributions to our success and delight customers. This position is focused on experience design, solution design, architecture, and execution for GenAI technologies. You will have the opportunity to: Provide industry best practices and serve as a trusted client advisor Drive requirement gathering and serve as the Salesforce platform expert Bring an experience design-focused mindset to solutions Work with clients to build out their strategy and roadmap, enabling both quick wins and longer-term strategic goals Leverage Salesforce technology such as Agentforce, Einstein Bots, Einstein for Service, or Service Intelligence Provide input on detailed design specifications, infrastructure, and project plans Translate business requirements into well-architected solutions Coach and mentor junior technical and functional team members Follow and understand new Salesforce product and technical capabilities Required Qualifications: 3+ years in a customer-facing technical consulting, enterprise architecture, or business process mapping role 5+ years of CRM industry experience Ability to drive requirement gathering Experience architecting and implementing Salesforce Service Cloud or Sales Cloud Experience with GenAI prompt writing Hands on experience with at least one of the following: Agentforce or other Generative AI driven platforms Einstein Service Intelligence or Next Best Action Proven ability to design and optimize business processes across disparate systems Ability to tie outcomes to business value (return on investment) through storytelling Comfortable using flow charting tools (e.g., Lucidchart) Ability to lead a cross-functional team to create rich end user experiences Willing and able learner of new technologies Preferred Skills: Experience with defining robust testing approaches for GenAI solutions What can you expect in the interview process? Recruiter screen (phone) - 30 minutes Introductory conversation to discuss the role and your experience Peer Interview (Video) - 45 minutes You’ll talk through your career goals and relevant work examples You’ll discuss challenges you have overcome and the tools you used to get there Panel Interview with Real-Time Exercise (Video) - 60 minutes The call will be split into two parts: You’ll receive a prompt and talk through potential solution options and live on the spot (no offline preparation required) You’ll get some time to interact with Aperture Cloud , Part of Accenture delivery team members Leadership interview (Video) - 45 minutes You’ll meet with a member of our leadership team Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted on 03/19/2026 and open for at least 3 days. California Annual Salary Range $94,400 - $266,300 USD Cleveland Annual Salary Range $87,400 - $213,000 USD Colorado Annual Salary Range $94,400 - $230,000 USD District of Columbia Annual Sala