Salesforce Engagement Manager

📋 Description Develop, own and manage customer relationship, from a delivery perspective, across the NeuraFlash Provide oversight on project teams to ensure successful delivery using a hands-on approach Act as a “thought leader” for our customers, helping them drive outcomes while continuously Participate in customer sales cycles focusing on developing rapport with prospect, understanding Smoothly transition customers from the sales process to project delivery. This includes: SOW In collaboration with Neuraflash, Part of Accenture’s operations/staffing team and BU leadership 🎯 Requirements 10+ years of consulting experience with a strong blend of solution architecture, pre-sales 5+ years leading complex customer engagements or solution workstreams of 15+ team members, with 5+ years of experience architecting, selling, and delivering Salesforce solutions, with the ability Deep expertise in Contact Center or Salesforce solution design, such as Salesforce Service Cloud Proven pre-sales experience, including discovery leadership, solution mapping, scoping, estimation Hands-on experience designing end-to-end architectures across multiple phases of 🎁 Benefits Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws Collaboration: You have a voice here! If you work with a team of smart people like we do, it’s a Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it