RQ07743 - Service Designer

In this role, the successful candidate will be required to support GIS service/solution designs for three projects within the Geospatial Ontario IT Program (please see attachments for more information): Intake item #197 - LIO Modernize Data Maintenance (LIO Editor) (45.5% allocation or 25 days of effort) This project aims to review the data editing and maintenance requirements of users and data owners across the province. Results should be combined with the discovery outcomes of items 204, and 205 to design a replacement for the legacy LIO Editor/Mapper/Reporter toolset; i.e., recommend new Geospatial Ontario data maintenance solution(s) Intake item #204 - Providing Access to OPS GIS to LIO Warehouse (36.4% allocation or 20 days of effort) This project aims to review the Geospatial Ontario Warehouse (authoritative geospatial data database) data access solutions against the needs of their users. The objective is to identify solutions available for decommissioning, design recommended solutions for development, as well as, inform the development of new data modelling standards, and/or the new data maintenance solution(s) (LIO Editor/Mapper/Reporter replacement) Intake item #205 - LIO Data Modelling Standards (18.2% allocation or 10 days of effort) This project aims to understand data owner required data model control, what, and how those data models need to change, and how those changes can support future user data access, and data maintenance (LIO Editor/Mapper/Reporter replacement) solutioning The successful candidate maybe redeployed to other Geospatial Ontario IT Program projects: Intake Item #288 - GIS Delivery Platform Planned Maintenance FY24-25 This is an annually reoccurring maintenance project for the GIS Delivery Platform (GDP). Work this fiscal will focus on software patching, Portal for ArcGIS implementation, Geocortex to VertiGIS migration, Cyber Security analysis/mitigations, and platform architecture review/documentation Intake Item #289 - GIS Delivery Platform Modernization FY24-25 This is an ad hoc modernization project for the GIS Delivery Platform (GDP). Work this fiscal will focus on analyzing platform monitoring, analytics, and operational management modernization requirements, then implementing recommendations Intake Item #321 - ArcGIS Portal This is a new high-priority project for multiple ministries. Following business needs analysis in conjunction with Esri last fiscal, work this fiscal focuses on finalizing that discovery, formalizing infrastructure design canvas', provisioning required resources, configuring, then deploying a Portal for ArcGIS Enterprise deployment site (multiple environment) for multi-ministry shared usage. Esri is being brought in to support project work Intake item #290 - GDP Future State for LIO Modernization This project aims to explore Geospatial Ontario's future service and solution development / delivery. Work this fiscal will focus on provisioning and configuring a Raster Analytics role for ArcGIS Image Server, and service delivery discovery i.e., a new flood hazard layer, a new Ontario Service location layer, and Ontario Parcel data access requirements The GDP is a comprehensive suite of interconnected GIS related infrastructure. It includes the hardware, software, and networking components required to deliver corporate applications, web services, data, and geomatics tools Responsibilities: Map the current state of multi-disciplinary service designs from a user-centered perspective and identifying opportunities for re-engineering service strategies, processes, methods, and practices Lead and coordinate concurrent service design projects to identify the current state and propose opportunities for service improvement in integrated service delivery solutions, business processes, and methods Recommend cost-effective solutions supporting OPS business needs Act as the primary service design consultant within multidisciplinary project teams, defining the project approach and leading key service design activities Plan, lead, and coordinate the design, development, prototype testing, and implementation of new solutions for service delivery Review service design aspects post-implementation to assess performance of new processes and practices and facilitate continuous improvement Respond to emerging business and policy issues and client requirements by developing and recommending innovative integrated/digital service delivery strategies and solutions Lead the design, development, and deployment of tools, methods, processes, and standards to ensure the integrity and validity of the service design function and outcomes Research and analyze the integrated service requirements of government, partner ministries, and customers, taking into account a user-centered perspective Develop and recommend strategies to meet integrated service delivery objectives and ensure documentation of business processes, methods, practices, and associated tools is current and complete Facilita