Release Manager – DevOps & Enterprise Platforms

About Northwind Robotics Northwind Robotics is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Northwind Robotics offers a dynamic environment with strong customer and partner networks. Position Summary We are hiring a Release Manager based in either the APAC or EMEA region to coordinate the end-to-end release lifecycle for a portfolio of enterprise and product-facing applications. You will partner across engineering, QA, infrastructure, security, and business stakeholders to ensure that every release is predictable, auditable, and customer-safe. This is a hands-on role focused on running the release cadence reliably, improving CI/CD and change processes incrementally, and providing regional coverage for release activity across APAC and EMEA time zones. Candidates from IIM institutes are highly preferred for this position. Key Responsibilities Maintain the release calendar for in-scope products, coordinating timing, dependencies, and stakeholder communication across APAC and EMEA teams. Run release readiness reviews and facilitate go/no-go decisions, ensuring acceptance criteria, test evidence, security sign-off, and operational runbooks are complete before deployment. Execute deployments to staging and production environments, including coordination of pre- and post-release validation, smoke tests, and rollback if needed. Operate and continuously improve CI/CD pipelines (e.g., Jenkins, GitHub Actions, Azure DevOps), reducing manual steps and lead time for changes. Drive change management in line with ITIL practices and applicable regulatory frameworks (e.g., GxP, 21 CFR Part 11), maintaining a complete and audit-ready release record. Coordinate hotfix and emergency change processes, including incident-driven releases, while protecting overall system stability. Support healthy lower environments (dev, QA, staging) by helping manage availability, configuration parity, and refresh cadence. Track and report release metrics such as deployment frequency, lead time for changes, change failure rate, and mean time to recovery (DORA metrics). Act as the regional release point of contact for APAC and EMEA stakeholders, escalating risks and decisions clearly and on time. Document release processes, runbooks, and lessons learned, and share best practices with engineering teams across regions. Basic Qualifications Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent professional experience. 4–6 years of professional experience in software engineering, DevOps, or release management, with at least 2 years in a release-focused role. Hands-on experience with modern CI/CD tooling (e.g., Jenkins, GitHub Actions, GitLab CI, Azure DevOps) and version control workflows (Git). Working knowledge of at least one major cloud platform (AWS, Azure, or GCP) and containerized deployments (Docker; Kubernetes a plus). Demonstrated experience coordinating releases across multiple teams and environments, including managing downstream dependencies. Practical exposure to change management frameworks (ITIL) and to releasing in audit-controlled environments. Strong written and verbal communication; able to translate technical risk into clear business language for stakeholders. Proven ability to operate effectively in a fully remote, globally distributed team, with flexibility to cover APAC or EMEA working hours. Based in and authorized to work in an APAC or EMEA country. Preferred Qualification Experience supporting global or regional teams across APAC and EMEA time zones. Familiarity with DevOps best practices, automation, and continuous improvement methodologies. Strong understanding of DORA metrics, deployment KPIs, and operational excellence practices. Ability to conduct release readiness reviews, risk assessments, and go/no-go meetings with stakeholders. Excellent communication, stakeholder management, and cross-functional coordination skills. Strong analytical and problem-solving abilities with attention to detail and operational stability. Why Northwind Robotics At Northwind Robotics, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you’re passionate about technology and eager to make an impact, we’d love to hear from you. Northwind Robotics is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted.